CoreBridge Solutions
CoreBridge Solutions is a pioneering company specializing in the future of legal outsourcing through the integration of advanced AI solutions. They are dedicated to setting new industry standards by delivering tailored and exceptional legal services specifically designed for mid-sized law firms. Committed to excellence and innovation, CoreBridge Solutions focuses on propelling firms forward with data-driven strategies that foster sustainable success and precision in legal practices.
Staffing • Outsourcing • Legal Services
Bilingual Legal Intake Specialist - Weekend Shift
March 19
CoreBridge Solutions
CoreBridge Solutions is a pioneering company specializing in the future of legal outsourcing through the integration of advanced AI solutions. They are dedicated to setting new industry standards by delivering tailored and exceptional legal services specifically designed for mid-sized law firms. Committed to excellence and innovation, CoreBridge Solutions focuses on propelling firms forward with data-driven strategies that foster sustainable success and precision in legal practices.
Staffing • Outsourcing • Legal Services
📋 Description
• Answer new intake calls and follow up on pending leads promptly and professionally. • Conduct intake interviews in Spanish and English, documenting all relevant case details accurately. • Evaluate and qualify potential personal injury cases based on the firm's criteria. • Enter client data and case information into the case management system with precision. • Prepare and send sign-up documents to prospective clients, ensuring timely completion. • Maintain accurate and up-to-date client records in the system. • Serve as the first point of contact for prospective clients, providing a welcoming and professional introduction. • Answer client questions about the personal injury process and retainer agreements. • Facilitate bilingual communication between clients and the legal team as needed. • Analyze intake metrics and provide insights to improve client intake processes. • Ensure all workflows adhere to ethical and confidentiality standards.
🎯 Requirements
• Prior experience working with U.S. law firms is highly preferred. • Familiarity with personal injury law is a strong advantage. • Bilingual fluency in Spanish and English (C1 certification or equivalent professional experience). • Excellent verbal and written communication skills in both languages. • Proficient in digital technology, including case management systems and Microsoft Office. • Exceptional attention to detail and accuracy in data handling. • Self-motivated, able to work independently, and manage a flexible schedule.
🏖️ Benefits
• Receive performance-related bonuses celebrating significant milestones. • Commitment to a sustainable work-life balance. • Work alongside passionate professionals dedicated to exceeding client expectations.
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