TE Compliance QC Analyst

3 days ago

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Covius

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501 - 1000

Description

• Conducts quality control review of Compliance Analysts to identify and correct missed findings, incorrect references, and grammatical/spelling errors on related Review Modules. • Reviews foreclosure documents, affidavits, and the reconciliation of fees to ensure documents and default-related charges are in compliance with the servicer's practices and comply with the State guidelines and timelines for completing the foreclosure. • Monitors loans in Foreclosure to ensure compliance with the State guidelines and timelines for completion. • Provides detailed feedback on Compliance Analysts’ work regarding errors identified during the QC review and monitor future work to ensure feedback has been applied appropriately in order to guarantee a high-quality product. • Documents adverse findings and summarize in a final report for management. • Builds strong working relationships with the Compliance Analysts so that questions are answered, and all data is received in a timely basis, and that issues are resolved quickly. • Works closely with the file reviewers, other QC members, QC Lead and management to ensure the department goals are achieved, client expectations are satisfied, and the department’s processes and procedures are best in class to deliver top of the line results. • Ability to work overtime and weekends if needed. • Perform other related duties as assigned.

Requirements

• Advanced knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint. • Excellent PC skills including Fidelity, Foreclosure Processing Systems, LPS Desktop, MERS, etc. • Strong analytical and problem-solving skills. • Excellent verbal and written communication skills. • Ability to prioritize multiple objectives to meet client deadlines and department goals. • Ability to work in a fast-paced, metrics driven environment. • Ability to work independently and maintain attention to detail. • Ability to receive and apply constructive feedback to improve efficiency and quality of personal and team performance. • Understanding of the Default process for all states and territories as well as conducting quality control audits of affidavits and documents. • Commitment and ability to cultivate a diverse and inclusive work environment.

Benefits

• Medical • Dental • Vision • 401(k)