Associate Account Manager

September 24

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Cprime, Inc

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Agile Development Consulting • IT Project Management Certification Training Courses • Agile Development Training • Coaching • Mentoring

501 - 1000

Description

• Manage and grow relationships with assigned accounts, continuously identifying opportunities for revenue and service expansion. • Engage regularly with clients through in-person and virtual meetings, maintaining consistent communication through various channels. • Listen to client needs and present Cprime services that align with their goals, including consulting, licensing, tooling, staffing, and learning solutions. • Develop strategic account plans to ensure alignment with clients' objectives and identify growth opportunities. • Collaborate with internal teams, including solution design, subject matter experts, and delivery, to drive new opportunities and maintain successful outcomes. • Lead and facilitate client meetings, ensuring effective discussions and clear progress tracking. • Advocate for assigned accounts within Cprime, ensuring strong client engagement and visibility. • Provide proactive client service and leverage internal resources to meet and exceed client expectations. • Work with clients to share their success stories as part of Cprime’s case studies. • Stay informed of evolving business and technology challenges that may impact clients’ needs. • Follow established sales processes to ensure efficiency and maintain clear visibility within your team and organization. • Ensure accurate and timely input of data into Salesforce and other reporting systems. • Participate in conferences and company meetings as needed.

Requirements

• 3+ years of experience in B2B account management, business development, or consultative sales, especially in services and solution-based sales. • Experience using Salesforce or other CRM systems. • Strong communication skills, with the ability to collaborate across different teams, cultures, and corporate levels. • Ability to build and maintain effective relationships with clients, ensuring alignment with both client and company goals. • Analytical thinking, with the ability to translate business challenges into practical solutions. • Experience interacting with senior management and decision-makers to build credibility and trust. • Organizational skills to manage multiple priorities in a dynamic environment, working independently and as part of a team. • Strong listening skills, with the ability to align Cprime services with clients' long-term objectives. • A proactive approach to problem-solving and a strong attention to detail.