Credential Analyst - CSOE

February 21

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Logo of Bertelsmann SE & Co. KGaA

Bertelsmann SE & Co. KGaA

Bertelsmann SE & Co. KGaA is a global media and education company that has evolved from a small book publisher founded in 1835 into a diverse organization with over 80,000 employees worldwide. The company operates various business units, including the RTL Group, Penguin Random House, BMG, Arvato Group, Bertelsmann Marketing Services, and Bertelsmann Education Group, which offer job opportunities across about 50 countries. Bertelsmann is dedicated to fostering an equitable and inclusive workplace, encouraging personal initiative, creativity, and diverse perspectives among its workforce.

πŸ“‹ Description

β€’ The Credential Analyst, under the general direction/supervision of the Credential Department Director & Accreditation Specialist is responsible for providing candidates with information and guidance about credentialing requirements and to ensure that the University follows the laws, rules, regulations of State credential program regulations (i.e. California Commission on Teacher Credentialing (CCTC) and Arizona Department of Education). β€’ The Credential Analyst assumes a broad range of credentialing roles that include auditing, reviewing, analyzing, and evaluating candidate files during various points within the educator preparation program as well as processing applications for recommending University Intern Credentials, Preliminary Credentials, Clear Credentials, and certifications. β€’ Serves as a resource to provide current information to candidates, staff, and members of the faculty on matters regarding State credential requirements and University policies and procedures. β€’ Relies on experience and judgment to plan and accomplish goals.

🎯 Requirements

β€’ Education: Bachelor’s Degree from an accredited four-year college or university; Master’s Degree preferred. β€’ Experience: Two (2) years providing academic administrative support, advising, in an institution of higher education or related environment. β€’ Work Experience in processing applications, and or academic advising. β€’ Work experience in a School of Education setting is desired. β€’ Certifications, Licenses, etc.: None. β€’ Proficient computer skills, including proficiency with Microsoft Office programs, especially SharePoint, OneDrive, and Excel; Adobe; CampusNexus Student, SalesForce, OnBase, or similar databases. β€’ The ability to work independently and be self-motivated. β€’ High level of accuracy and attention to detail and the ability to problem solve. β€’ The ability to explain complex requirements in clear and concise terms. β€’ The ability to be flexible with workflow to meet the needs of the department and candidates and to manage multiple tasks per required deadlines. β€’ The drive to encourage, direct, hold accountable, and guide candidates toward task completion. β€’ Must demonstrate the ability to work as an effective team member and develop trusting relationships with candidates and Alliant employees, as well as the Academic Advising Department, specific program departments, and various academic departments. β€’ Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse backgrounds. β€’ Highly motivated, focused, and results oriented. β€’ Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality always, especially FERPA. β€’ Maintain composure under high stress conditions. β€’ Ability to be optimistic, positive, and supportive in all interactions with others. β€’ Collaboration and partnering with other university educational partners to support candidate success.

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