Creatio
Creatio is an AI-native no-code platform designed to automate CRM and workflows. It allows users to design and evolve applications using visual no-code designers and natural language, making it accessible and user-friendly without requiring special technical skills. Creatio aims to elevate organizations by enhancing productivity and improving customer experience through its end-to-end solutions for marketing, sales, and customer service.
Customer Relationship Management • CRM • BPM • Business Process Management • Marketing
501 - 1000 employees
Founded 2014
🤝 B2B
☁️ SaaS
🤖 Artificial Intelligence
🔥 Funding within the last year
💰 Private Equity Round on 2024-06
Customer Success Manager
February 26
Creatio
Creatio is an AI-native no-code platform designed to automate CRM and workflows. It allows users to design and evolve applications using visual no-code designers and natural language, making it accessible and user-friendly without requiring special technical skills. Creatio aims to elevate organizations by enhancing productivity and improving customer experience through its end-to-end solutions for marketing, sales, and customer service.
Customer Relationship Management • CRM • BPM • Business Process Management • Marketing
501 - 1000 employees
Founded 2014
🤝 B2B
☁️ SaaS
🤖 Artificial Intelligence
🔥 Funding within the last year
💰 Private Equity Round on 2024-06
📋 Description
• Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners; • Collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution; • Developing and maintaining trusted relationships with key partners and their customers; • Driving customer retention and renewals by building strong relationships; • Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth.
🎯 Requirements
• 3+ years of experience working with global SMB or Corporate segment customers; • Fluent in Spanish and English — both verbal and written with executive-level communication. • Experience with CRM / ERP / Core systems / other corporate software; • Experience of managing or overseeing software implementation projects, or customization of corporate software; • Strong Customer-Centric Communication and Presentations Skills • Experience in problem-solving, working with customer objections; • Commercial Acumen, Negotiation, and Renewal Management experience • Excellent time management and efficiency skills
🏖️ Benefits
• Competitive pay and paid leave options for life-qualifying events, sickness, etc.
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🇵🇹 Portugal – Remote
💵 €34k - €40k / year
💰 $200M Series F on 2022-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
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