Salsify
Salsify is a company that provides a unified Product Experience Management (PXM) platform to help brands and retailers streamlined the process of managing and distributing product content. Their solutions focus on centralizing, connecting, and automating product content to drive growth, enhance efficiency, and improve the digital shopping experience. Salsify also offers Supplier Experience Management (SXM) platform to automate onboarding and validation of product content from suppliers, ensuring a seamless flow of data across the digital shelf. The company is committed to helping brands and retailers enhance their presence on the digital shelf through advanced product content syndication, enabling them to engage more effectively with consumers and achieve omnichannel leadership.
Product Content Management • e-commerce • Product Information Management • Product Content Syndication • Product Information Exchange
Technical Consultant - Customer Success
February 4
Salsify
Salsify is a company that provides a unified Product Experience Management (PXM) platform to help brands and retailers streamlined the process of managing and distributing product content. Their solutions focus on centralizing, connecting, and automating product content to drive growth, enhance efficiency, and improve the digital shopping experience. Salsify also offers Supplier Experience Management (SXM) platform to automate onboarding and validation of product content from suppliers, ensuring a seamless flow of data across the digital shelf. The company is committed to helping brands and retailers enhance their presence on the digital shelf through advanced product content syndication, enabling them to engage more effectively with consumers and achieve omnichannel leadership.
Product Content Management • e-commerce • Product Information Management • Product Content Syndication • Product Information Exchange
📋 Description
• Partner with customers to deliver measurable business value • Bridge between Customer Success teams and customers • Provide expert technical guidance on the PXM platform • Lead technical engagement of customer requests • Build relationships with key stakeholders • Implement Salsify effectively for user adoption
🎯 Requirements
• Experience navigating the complexities of SMB and large enterprise clients • Passion for customer success in a customer-centric environment • Proven problem-solving skills with diverse challenges • Curiosity and willingness to learn quickly • Ability to communicate effectively with diverse audiences • Confidence in driving solutions autonomously
🏖️ Benefits
• Competitive and equitable market rates • Performance and proficiency-based pay • Proactive adjustments based on market changes • Potential commission plan or bonus incentive • Equity in the form of stock options • Total Rewards plan including health & medical benefits, PTO, and more
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