Creatio
Creatio is an AI-native no-code platform designed to automate CRM and workflows. It allows users to design and evolve applications using visual no-code designers and natural language, making it accessible and user-friendly without requiring special technical skills. Creatio aims to elevate organizations by enhancing productivity and improving customer experience through its end-to-end solutions for marketing, sales, and customer service.
Customer Relationship Management • CRM • BPM • Business Process Management • Marketing
501 - 1000 employees
Founded 2014
🤝 B2B
☁️ SaaS
🤖 Artificial Intelligence
🔥 Funding within the last year
💰 Private Equity Round on 2024-06
Customer Success Manager
February 27
Creatio
Creatio is an AI-native no-code platform designed to automate CRM and workflows. It allows users to design and evolve applications using visual no-code designers and natural language, making it accessible and user-friendly without requiring special technical skills. Creatio aims to elevate organizations by enhancing productivity and improving customer experience through its end-to-end solutions for marketing, sales, and customer service.
Customer Relationship Management • CRM • BPM • Business Process Management • Marketing
501 - 1000 employees
Founded 2014
🤝 B2B
☁️ SaaS
🤖 Artificial Intelligence
🔥 Funding within the last year
💰 Private Equity Round on 2024-06
📋 Description
• Creatio is a leading provider of business process automation and CRM solutions. • Looking for a Customer/Partner Success Manager to drive exceptional customer outcomes. • Develop and maintain strategic relationships with clients across the LATAM region. • Manage customer portfolio effectively through regular meetings with customers. • Collect feedback from customers about the Creatio system. • Drive customer retention and renewals by building strong relationships. • Collaborate with Business Analysts, Developers, Product, Support and Sales teams to drive customer projects.
🎯 Requirements
• 3+ years of experience working with global SMB or Corporate segment customers; • Fluent in Spanish and English — both verbal and written with executive-level communication. • Experience with CRM / ERP / Core systems / other corporate software; • Experience of managing or overseeing software implementation projects, or customization of corporate software; • Strong Customer-Centric Communication and Presentations Skills • Experience in problem-solving, working with customer objections; • Commercial Acumen, Negotiation, and Renewal Management experience • Excellent time management and efficiency skills
🏖️ Benefits
• Competitive pay and paid leave options for life-qualifying events, sickness, etc.
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