Software Engineer - Fullstack

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Cresta

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AI • Machine Learning • Voice • Chat • Contact Center

201 - 500

Description

• Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. • We are seeking an experienced Full Stack Engineer to join the Conversation Intelligence team. • The team is at the forefront of this innovation, developing intelligent post-call analysis, agent performance management and coaching tools. • In this role, you will play a crucial role in designing, developing, and maintaining the core features of our AI-powered conversation intelligence platform. • Join us on this thrilling journey to revolutionize the workforce with AI.

Requirements

• Bachelor’s degree in Computer Science or related field. • 3+ years of experience as a Full Stack Engineer, with proficiency in both front-end and back-end development. • Proficient in designing and maintaining clear and robust backend APIs based on strong understanding of various protocols including gRPC, REST, etc. • Experience with JavaScript/TypeScript, React and related frameworks. • Experience in high performance database schema design and query optimization. • Experience in containerized application deployment with Kubernetes. • Experience with one of the major cloud providers.

Benefits

• We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs • Paid parental leave to support you and your family • Monthly Health & Wellness allowance • Work from home office stipend to help you succeed in a remote environment • Lunch reimbursement for in-office employees • PTO: 3 weeks in Canada