Cribl
Cribl is a company providing a cloud-based service, allowing users to manage and analyze their data through a web application. The service includes features for user accounts and integration with Google for authentication.
Customer Success Engineer - France
March 18
Cribl
Cribl is a company providing a cloud-based service, allowing users to manage and analyze their data through a web application. The service includes features for user accounts and integration with Google for authentication.
📋 Description
• Cribl is looking for a Customer Success Engineer to help customers achieve success with their solutions. • Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion. • Become the trusted Cribl expert as customers build out observability pipelines to transform data in their organization. • Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers. • Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics. • Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data. • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer. • Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer. • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization. • This position may require stand-by, on-call, or off-hours duties.
🎯 Requirements
• Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value • A customers-first mindset with great communication and relationship management skills that can manage customer expectations through being empathetic and listening to our customers • Proven track record and experience working with large complex enterprises and developing relationships in a high growth environment • Experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes • Quick learner with good technical and problem-solving skills • Willingness to travel as needed (up to 25%) • You live in France • Fluent speaking and writing skills in English
Apply NowDiscover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.