92 Remote Technical Customer Success Manager Jobs
Explore flexible and work from home technical customer success manager positions available worldwide. Your career in truly remote companies - apply today.
3 hours ago
Play a key role in customer onboarding and technical support for LimeFlight's SaaS solutions.
4 hours ago
Join Catchpoint as a Customer Success Engineer to improve client journeys and ensure product alignment.
9 hours ago
Drive customer success initiatives and strategies in AI deployment at Shelf for key clients.
15 hours ago
Join ReversingLabs as a Senior Customer Success Engineer, specializing in cybersecurity solutions and ensuring client success.
🇺🇸 United States – Remote
💵 $174k - $184k / year
💰 $56M Series B on 2021-08
⏰ Full Time
🟠 Senior
🧑🔧 Technical Customer Success Manager
Yesterday
Join runZero as a Customer Success Engineer to support Enterprise customers and foster relationships.
5 days ago
Horizon3.ai
51 - 200
As a Senior CSM at Horizon3.ai, ensure customer satisfaction and drive adoption of NodeZero cybersecurity solutions.
April 15
Rasa seeks a Senior Customer Success Engineer to assist clients in adopting AI solutions remotely. Collaborate with enterprise customers to ensure project success and satisfaction.
April 15
Workana seeks a Customer Success Engineer to enhance security software supply chains for developers. Engage with clients while offering technical support and solutions.
🇵🇦 Panama – Remote
💰 Series C on 2024-02
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
April 10
Join PocketHealth to enhance patient care through imaging solutions implementation and support.
April 10
Become a Technical Customer Success Manager at Guestwise, streamlining SaaS technology for clients' marketing needs.
April 10
Drive customer success with deep technical expertise on Moveworks solutions and best practices. Build strategic relationships and influence product features based on customer feedback.
🏄 California – Remote
💰 $200M Series C on 2021-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧑🔧 Technical Customer Success Manager
🦅 H1B Visa Sponsor
April 9
Seeking Customer Success Engineer to support ThreatConnect's robust threat intelligence platform and empower users.
April 9
GitLab
1001 - 5000
Join GitLab as a Customer Success Engineer providing technical consultancy and solutions expertise to customers.
🇮🇳 India – Remote
💰 Secondary Market on 2020-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
April 8
Customer Success Engineer role at SailPoint providing strategic guidance on identity solutions.
April 8
Join Moveworks as a Customer Success Engineer, providing technical expertise for AI platform delivery.
🗽 New York – Remote
🤠 Texas – Remote
💵 $80k - $183k / year
💰 $200M Series C on 2021-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧑🔧 Technical Customer Success Manager
🦅 H1B Visa Sponsor
April 8
🌵 Arizona – Remote
🦌 Connecticut – Remote
+18 more states
💰 Private Equity Round on 2022-09
⏰ Full Time
🟢 Junior
🧑🔧 Technical Customer Success Manager
April 8
Engage with customers to ensure efficient use of Stedi's API-first clearinghouse for healthcare transactions.
April 5
Join Redox as a Technical Onboarding Manager to facilitate healthcare data integration for clients.
April 5
Join Apollo as a Senior Customer Success Engineer, guiding major enterprises in API management and success.
🇬🇧 United Kingdom – Remote
💵 £95k - £112k / year
⏰ Full Time
🟠 Senior
🧑🔧 Technical Customer Success Manager
April 4
Join ReversingLabs as a Senior Customer Success Engineer to enhance software supply chain security solutions.
🇺🇸 United States – Remote
💵 $174k - $184k / year
💰 $56M Series B on 2021-08
⏰ Full Time
🟠 Senior
🧑🔧 Technical Customer Success Manager
+73 More Jobs Available!
Top Companies Hiring Remote Technical Customer Success Managers
Clarifai
artificial intelligence • neural networks • deep learning
51 - 200
💰 $60M Series C on 2021-10
Job Openings
Duck Creek Technologies
Property and Casualty Insurance Technology • Policy • Billing
1001 - 5000
💰 $230M Private Equity Round on 2020-06
Job Openings
Remote Technical Customer Success Manager Salary Expectations
The average salary for remote technical customer success managers is $129,816 per year. This is based on data from 127 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Technical Customer Success Manager (1-2 yrs) | 18 | $98,929 |
🟡 Mid-level Technical Customer Success Manager (2-4 yrs) | 78 | $125,704 |
🟠 Senior Technical Customer Success Manager (5-9 yrs) | 29 | $152,880 |
🔴 Lead Technical Customer Success Manager (10+ yrs) | 2 | $233,750 |
Frequently asked questions
You need excellent communication and interpersonal skills, technical knowledge of the product or service, problem-solving abilities, and proficiency in customer relationship management (CRM) tools. Being data-driven and having time management skills are also crucial for success in this role.
Typically, a degree in business, information technology, or a related field is preferred. Experience in customer success, account management, or technical support can be more important than formal education. Relevant certifications in customer success or product management can also be advantageous.
Responsibilities include onboarding new customers, providing technical guidance and support, ensuring customer satisfaction, addressing and resolving issues, conducting product training, and gathering customer feedback to improve services. You'll also collaborate with product teams to advocate for customer needs.
Benefits include flexible work arrangements, access to a wider variety of job opportunities, reduced commuting costs, and a better work-life balance. Additionally, remote work allows for collaboration with global teams and exposure to diverse perspectives.
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Frequently asked questions
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