CVEDIA
CVEDIA is a company that specializes in AI video analytics and computer vision solutions, powered by synthetic data. Their flagship product, CVEDIA-RT, offers a comprehensive software stack with numerous pre-installed solutions for video analytics that can be tailored to various use-cases, providing users with the ability to deploy AI on multiple hardware platforms without the need for extensive technical expertise. CVEDIA emphasizes the use of synthetic data to enhance accuracy, speed, and affordability of their solutions, allowing clients to avoid the costs associated with traditional data collection and processing. The company offers long-term support, custom solution development, and a seamless deployment process to edge devices, ensuring flexibility and efficiency for customers in industries like wildlife protection and thermal imaging systems.
computer vision • deep learning • sensor modelling • algorithm development • AI consulting
Customer Success Engineer
3 days ago
🇵🇹 Portugal – Remote
💵 €3.5k - €5k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
CVEDIA
CVEDIA is a company that specializes in AI video analytics and computer vision solutions, powered by synthetic data. Their flagship product, CVEDIA-RT, offers a comprehensive software stack with numerous pre-installed solutions for video analytics that can be tailored to various use-cases, providing users with the ability to deploy AI on multiple hardware platforms without the need for extensive technical expertise. CVEDIA emphasizes the use of synthetic data to enhance accuracy, speed, and affordability of their solutions, allowing clients to avoid the costs associated with traditional data collection and processing. The company offers long-term support, custom solution development, and a seamless deployment process to edge devices, ensuring flexibility and efficiency for customers in industries like wildlife protection and thermal imaging systems.
computer vision • deep learning • sensor modelling • algorithm development • AI consulting
📋 Description
• Serve as a technical bridge for customers • Guide customers through software installation and use • Understand customer goals to tailor solutions • Improve product documentation for customer ease • Gather customer feedback for product development • Participate in usability testing and improvements • Provide technical expertise during customer calls
🎯 Requirements
• Multi-OS Savvy – Comfortable working with Windows and Linux • Remote Troubleshooting – Familiar with remote support tools • Log Detective – Ability to inspect log files • Performance Insights – Track down performance bottlenecks • Virtualization Expertise – Proficient in using virtual machines • Screen Recording Mastery – Skilled in using screen recording tools • Relationship Builder – Comfortable working with enterprise customers • Solution-Oriented – Know how to translate technical challenges • Adaptable & Curious – Willingness to learn and improve
🏖️ Benefits
• Work remotely with a flexible schedule • Be part of an innovative, fast-growing company • Collaborate with a passionate and supportive team • Develop expertise in AI, machine learning, and video analytics
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