Content Manager

4 days ago

🇺🇸 United States – Remote

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+20 more states

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $67.5k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨🏼‍💻 Content Manager

🦅 H1B Visa Sponsor

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Crisis Text Line

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🤝 Non-profit

🌍 Social Impact

🧘 Wellness

💰 $23.8M Series B on 2016-06

Description

• Be part of a mission-driven organization making a difference in the mental health space by playing a key role in crafting stories that inspire empathy, action and change in a collaborative and supportive team environment. • We are seeking a skilled and passionate Content Manager responsible for developing and executing Crisis Text Line’s content strategy, overseeing the creation, editing, and distribution of content across various platforms like emails, website, blogs, and social media, ensuring it aligns with brand identity and targets the appropriate audience to achieve marketing goals. • The ideal candidate is a skilled and passionate storyteller with a strong understanding of SEO and data analytics. • Crisis Text Line is a fast moving, growing organization with a big vision and a critical mission. To serve our mission and vision, each role must be agile and flexible to meet the needs of the business, aligning their work with priorities as defined by their manager and team leaders. • Support creation and implementation of a comprehensive content strategy aligned with organizational goals. • Craft persuasive narratives that drive growth across business targets (e.g., donors, volunteers, texters). • Demonstrate and expertise of various mediums to inspire action, connect with diverse audiences and elevate our brand. • Write engaging content for marketing campaigns, blogs, articles, videos, social media posts, newsletters, and multimedia assets. • Collaborate with the marketing team and other departments such as philanthropy, public policy and research to align content on campaign strategy and organizational objectives. • Integrate optimized content for search engines and user engagement. • Monitor content performance, gathering analysis and adjusting strategies based on data insights. • Ensure all content aligns with the organization’s voice, tone, brand and values.

Requirements

• 3-5 years of professional content management and copywriting experience • Exceptional storytelling ability, with experience crafting narratives that elicit emotional responses that convert to action. • Ability to write for different platforms (emails, social media, website, print) and adjust tone and style for different audiences (donors, staff, foundations, volunteers). • A deep understanding of email marketing best practices, and the ability to analyze data to optimize campaigns. • Ability to manage multiple projects and deadlines, working efficiently in a fast-paced, mission-driven environment. • Familiarity with applying analytics and performance data to refine and improve copy for better results. • Strong editing and proofreading skills to ensure high-quality, error-free content. • Excellent communication and interpersonal skills for working with cross-functional teams. • Strong organizational and project management skills with attention to detail. • Prior experience in script writing is a plus.

Benefits

• 20 paid holidays including: • Federal holidays like Juneteenth and Labor Day • Election day • Holiday break from Dec 24 through January 1 • 2 renewal days • 2 floating holidays • Flexible paid time off, including: • 15 vacation days • 3 personal days • 7 sick days • Medical, dental, and vision benefits for the staff member and family at no cost to the employee • 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness, regardless of personal contribution • 12 weeks paid parental leave (after 6 months of employment) • Student loan repayment (after 2 years of continuous full time service) • Family support through a virtual childcare platform • Stipends/Allowances • Mental health (Monthly) • Internet Service (Monthly) • Professional Development (Annual) • Wellness (Annual) • Home office setup (One time/First year)