Staff Machine Learning Research Scientist

November 27

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Crisis Text Line

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🤝 Non-profit

🌍 Social Impact

🧘 Wellness

💰 $23.8M Series B on 2016-06

Description

• Crisis Text Line provides free, 24/7, high-quality text-based mental health support. • As a Staff Machine Learning Research Scientist, lead ML/AI efforts to analyze data. • Use AI/machine learning to improve mental health crisis interventions globally. • Collaborate with teams to deliver impactful research insights and optimize services.

Requirements

• 6+ years of combined training and experience in computational social science, natural language processing, computer science, or related disciplines • Theoretical and practical understanding of ML/AI/NLP models both for structured and unstructured data • Experience in programming languages used for data manipulation, computational statistics, distributed computing, and ML workflows (such as Python, Spark, R, MATLAB, C++, Java, Go), and with SQL. • Ability to write clean and modular code, maintained with version control tools. • Extensive hands-on experience with multiple NLP techniques (task specific fine-tuning of large language models, text parsing, lemmatization, topic modeling, named entity recognition, text classification, relation extraction, sentiment analysis, etc.) • Skills in translating research results into non-technical insights for broad consumption

Benefits

• 20 paid holidays including: • Federal holidays like Juneteenth and Labor Day • Election day • Holiday break from Dec 24 through January 1 • 2 renewal days • 2 floating holidays • Flexible paid time off, including: • 15 vacation days • 3 personal days • 7 sick days • Medical, dental, and vision benefits for the staff member and family at no cost to the employee • 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness, regardless of personal contribution • 12 weeks paid parental leave (after 6 months of employment) • Student loan repayment (after 2 years of continuous full time service) • Family support through a virtual childcare platform • Stipends/Allowances: • Mental health (Monthly) • Internet Service (Monthly) • Professional Development (Annual) • Wellness (Annual) • Home office setup (One time/First year)