Customer Support Executive

August 31

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Cryptio

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Enterprise-grade accounting, audit, and tax software for your digital assets.

Crypto-currency • Portfolio management • Accounting

11 - 50

💰 $10M Series A on 2022-06

Description

•Cryptio is looking for an enthusiastic crypto native graduate to join our Customer Operations team as a Customer Support Executive. •This is a great opportunity to develop your career in an early stage Customer Operations function at a fast paced start-up. •You’ll have the ability to build out and inform process improvements to improve stakeholder outcomes in the long term too. •We’re bringing certainty to counting crypto assets for some of the largest companies in Web3.

Requirements

•You’re crypto-native and have extensive knowledge of the Web3 space •You love deep diving on problems and coming up with solutions •You’re comfortable with remote working environments •You have excellent communication skills and love to speak directly with customers •You can multi-task, prioritise and are happy working independently •You bring patience and empathy when handling tough cases

Benefits

•Fully-remote / Hybrid working in our London office •25 days paid holiday + bank holidays + your birthday off •4% pension contributions •Private Medical & Dental Insurance •Apple Macbook Pro •$200 workplace budget •Training and development budget