CSG
Business Support Solutions • Revenue Management • Customer Experience • Digital Transformation • Managed Services
5001 - 10000
Product Support Analyst I
September 24
CSG
Business Support Solutions • Revenue Management • Customer Experience • Digital Transformation • Managed Services
5001 - 10000
Description
• Attend customer service trainings on the products and services. • Complete side by side training with other agents on incoming calls from customers. • Provide basic level tech support, troubleshooting software, resetting passwords.
Requirements
• Minimum performance expectations within first 90 days. • Minimum expectations for quality standards within first 90 days. • Basic understanding of CRM system and other required software.
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