Senior Manager, Performance Enablement and Career Development

2 days ago

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CSG

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Business Support Solutions • Revenue Management • Customer Experience • Digital Transformation • Managed Services

5001 - 10000

Description

• Report to the Executive Director of Talent Enablement to contribute toward thought leadership. • Own end-to-end development and deployment of the performance management process. • Partner with and influence decision-makers (HRBP and leadership) across the business. • Develop talent management processes and programs necessary to create a ready and capable leadership pipeline. • Design, customize, and curate meaningful learning solutions that break mental habits. • Apply a data-driven approach to measuring the effectiveness of talent, leadership and learning and development programs. • Stay current with trends, research and best practices in talent, leadership, learning and organizational development.

Requirements

• Bachelor’s degree in a related field, or equivalent experience, advanced degree preferred (MA, MBA, PhD) • 10+ years of experience in a talent management, L&D, HRBP or similar role • Demonstrated success aligning large scale global learning and talent initiatives to drive business goals, from conceptualization through impactful execution • Experience in a fast-paced environment; prior experience in the technology industry • Strong background in establishing and managing meaningful metrics to drive improvement and results • Flexibility working across time zones as part of a global team • Working knowledge of HR tools/systems like Degreed and Workday

Benefits

• Work from Home, in-office, or hybrid • Employee Belonging Groups • Healthcare: Dental, Medical, and Vision • Paid Vacation, Volunteer, and Holiday Time Off • And so much more!