CSG
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
Business Support Solutions • Revenue Management • Customer Experience • Digital Transformation • Managed Services
5001 - 10000 employees
Founded 1982
Senior Technical Consultant - Policy Network Management
February 22
CSG
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
Business Support Solutions • Revenue Management • Customer Experience • Digital Transformation • Managed Services
5001 - 10000 employees
Founded 1982
📋 Description
• Responsible for implementing client solutions, supporting 4G PCRF, 5G PCF, SMSC, USSD. • Ensure high-quality product launches, configuration changes, and technical troubleshooting. • Provide technical expertise and conduct solution acceptance testing. • Collaborate with internal and external stakeholders to resolve complex network-related issues. • Act as the escalation point for critical technical issues. • Identify project risks and develop mitigation strategies.
🎯 Requirements
• Bachelor’s degree in Computer Science, Electronics & Telecommunications, or related field (or equivalent experience). • Strong understanding of network-based solutions (4G PCRF, 5G PCF, SMSC, USSD). • Experience in Linux installation and administration. • Knowledge of IP LAN/WAN design and administration. • Hands-on experience with database administration (MySQL, Oracle) and relational databases. • Proficiency in scripting languages such as Perl, Bash, JavaScript, Ansible. • Exposure to virtualized/cloud-based architectures (VMware, AWS, Azure). • Familiarity with Web Service configuration/administration (Apache Tomcat). • Understanding of SS7, Sigtran, MAP, SMPP, Diameter protocols. • Experience with Elasticsearch, X-Pack, Kibana is highly desirable. • Basic knowledge of Java and/or C++ coding methodologies is beneficial. • Experience in CRM, Billing, and Order Management projects is a plus.
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