Client Services Manager
October 10
Description
• Client Service Manager works closely with a portfolio of clients. • Consult, support, and problem solve with clients. • Manage client websites to ensure up to date information. • Provide over the top, white glove customer support. • Collect, organize, format, publish and manage client content as needed. • Keep up to date on MembersFirst software changes and enhancements. • Participate in the development of new client facing training materials.
Requirements
• 2-3 years of previous experience in interactive marketing, ad agency, direct marketing, membership marketing or internet industries. • Proficient in HTML (raw code) and Photoshop. • Working knowledge of JavaScript and CSS preferred. • Strong knowledge of content publishing and/or content management systems. • Strong knowledge of cross-browser, cross-platform dependencies. • Strong familiarity with web information architecture standards i.e. site maps, navigation structure, and content layout and presentation. • Strong familiarity with best practices in web site development, including design and usability. • Knowledge of Google / Microsoft Office Applications. • Excellent written and oral communication skills. • Working knowledge of the Country Club Industry is strongly suggested however not mandatory.
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