Implementation Support Specialist - Sales Support

February 15

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $40 - $50 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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Curriculum Associates

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Curriculum Associates is a company that partners with educators to make classrooms better places for teachers and students. They focus on providing evidence-based instructional materials and assessments, such as the i-Ready platform, which supports personalized learning and helps teachers differentiate instruction. Their offerings include diagnostics, mathematics, reading, and writing programs, aimed at improving student outcomes from kindergarten to 8th grade. Curriculum Associates also conducts research to understand and enhance the state of student learning. The company has recently expanded by acquiring SoapBox Labs, a leader in voice AI technology, emphasizing their commitment to equity-driven learning experiences.

Education • Educational Publishing • K-12 • Education technology • Curriculum

1001 - 5000 employees

Founded 1976

📚 Education

🤝 B2B

📋 Description

• The Implementation Support Specialist (ISS) Level III plays a pivotal role in providing advanced support to educators who are both current users and prospects for Curriculum Associates solutions. • This position is dedicated to enhancing the local sales team's efforts by focusing on prospecting, building strategic relationships, and ensuring the successful implementation of CA solutions. • The ISS Level III is a key interface between educators and Curriculum Associates, serving as a trusted advisor. • Actively collaborate across functions, serving as a liaison between sales, customer support, and other departments to ensure seamless communication and support. • Proactively establish and nurture relationships with educators in strategic pilots and key accounts, playing a crucial role in driving successful implementations, with a focus on strategic planning and guidance. • Lead efforts to identify and engage with new schools and school districts, introducing them to Curriculum Associates, and conducting in-depth needs assessments to recommend the most suitable products. • Develop an in-depth understanding of Curriculum Associates' products, educators' classroom challenges, and current educational trends to provide informed guidance. • Conduct web-based and on-site product demonstrations with confidence, tailoring presentations to meet the specific needs of educators. • Monitor, screen, and manage internal and external communications, ensuring timely responses and proactive engagement. • Stay up-to-date with State Standards (Grades K–8), content standards, practice standards, and contemporary pedagogical best practices. Act as an educational thought leader within the organization.

🎯 Requirements

• Bachelor’s Degree or Higher • Five years of experience in customer service, sales, or teaching (or a combination) • Bachelor’s Degree plus teaching credential / Master’s degree is preferred • Previous Experience as classroom teacher, Education Sales, Customer Support, Training is preferred • Travel: 5-10% overnight travel. Daily driving to support the territory 4-5 days per week.

🏖️ Benefits

• Temporary and per diem employees who average at least 30 hours of work per week may become eligible for medical coverage, under the Affordable Care Act, after an initial waiting period. • Temporary and per-diem employees working more than 20 hours per week are eligible for twelve paid holidays. • All temporary and per-diem employees are eligible for accrued sick time.