Customer.io
Email, push notifications, text messages, in-app messages, webhooks: automated and powered by your data.
marketing • analytics • customer retention • user retention • email marketing
51 - 200
💰 Series A on 2022-03
Solutions Architect
May 8
🏈 Anywhere in North America – Remote
💵 $90k - $105k / year
⏱ Part Time
🟡 Mid-level
🟠 Senior
💻 Solutions + Sales Engineer
Customer.io
Email, push notifications, text messages, in-app messages, webhooks: automated and powered by your data.
marketing • analytics • customer retention • user retention • email marketing
51 - 200
💰 Series A on 2022-03
Description
• As a Solutions Architect, you will be solely focused on supporting our sales team in closing premium deals while simultaneously ensuring Leads are confident in their buying decision to make the switch to Customer.io. • You'll work directly with our Account Executives and Sales Enablement Team as a technical and product expert. • You will be on the frontline, answering technical questions and delivering custom solutions for integrations and core use cases. • Advocating for qualified Leads and ensuring the best path for success will be your responsibility.
Requirements
• The availability to support normal working hours (around 8 am to 5 pm) within USA PT, MT, or CT time zones. • 2+ years of experience as a Solutions Architect or Sales Engineer • Can communicate technical ideas to both technical and non-technical prospects (verbal and written format) • Exceptional storytelling skills • Initiative to research, plan, and execute projects from start to completion • Strategic decision-making ability that is thoughtful and empathetic • Understanding of sales processes and awareness of sales strategy • Experience working for a SaaS company or with a marketing automation platform • A firm grasp on Computer Science principles • Understanding of noSQL data structures and RESTful applications • Experience working with templating languages like Liquid, Handlebars, or Jinja
Benefits
• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge • 16 weeks paid parental leave (including adoption and foster care) • 100% paid insurance premiums for you and your dependents • 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions • $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment) • $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs • $300/month co-working space rental reimbursement • $2,000/yearly professional education budget for conferences, courses, workshops, books, etc. • $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! • One month sabbatical after five years at Customer.io • Opportunities to meet in person with your peers throughout the year
Apply Now