Analyst - EAP Worklife

3 days ago

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CVS Health

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Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

10,000+

Description

• Provides education about community resources and needs assessment. • Consults and provides informational services to members and plan sponsors. • Assesses resource needs and researches community service providers. • Provides resource referrals and educates individuals on resource usage. • Documents member interactions and case fulfillment. • Works in inbound and outbound call center environment.

Requirements

• 1+ year(s) of experience educating individuals/families on community resources. • 1+ year(s) of experience working with elderly/adults with disabilities. • 1+ year(s) experience in social work, social services, or related field. • 1+ year(s) experience conducting resource needs assessments. • Excellent written communication skills. • Excellent verbal communication skills. • Access to Broadband or Fiber internet with minimum speed of 25mbps/3mbps. • Excellent computer skills including MS Office applications.

Benefits

• Full range of medical, dental, and vision benefits. • 401(k) retirement savings plan. • Employee Stock Purchase Plan. • Fully-paid term life insurance plan. • Short-term and long-term disability benefits. • Well-being programs. • Education assistance. • Free development courses. • CVS store discount. • Discount programs with participating partners. • Paid Time Off (PTO) and paid holidays.