Analyst - EAP Worklife

3 days ago

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Logo of CVS Health

CVS Health

Retail β€’ Pharmacy Benefits Management β€’ Health Insurance β€’ Health Care β€’ Pharmacy

10,000+

Description

β€’ Provides education about community resources and needs assessment. β€’ Consults and provides informational services to members and plan sponsors. β€’ Assesses resource needs and researches community service providers. β€’ Provides resource referrals and educates individuals on resource usage. β€’ Documents member interactions and case fulfillment. β€’ Works in inbound and outbound call center environment.

Requirements

β€’ 1+ year(s) of experience educating individuals/families on community resources. β€’ 1+ year(s) of experience working with elderly/adults with disabilities. β€’ 1+ year(s) experience in social work, social services, or related field. β€’ 1+ year(s) experience conducting resource needs assessments. β€’ Excellent written communication skills. β€’ Excellent verbal communication skills. β€’ Access to Broadband or Fiber internet with minimum speed of 25mbps/3mbps. β€’ Excellent computer skills including MS Office applications.

Benefits

β€’ Full range of medical, dental, and vision benefits. β€’ 401(k) retirement savings plan. β€’ Employee Stock Purchase Plan. β€’ Fully-paid term life insurance plan. β€’ Short-term and long-term disability benefits. β€’ Well-being programs. β€’ Education assistance. β€’ Free development courses. β€’ CVS store discount. β€’ Discount programs with participating partners. β€’ Paid Time Off (PTO) and paid holidays.

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