Case Management Specialist

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CVS Health

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Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

10,000+

Description

• Responsible for care management of Dual Special Needs Plan members • Work with Care Team to improve health outcomes • Assess member’s needs and coordinate care • Create and update individualized care plans • Identify members needing clinician involvement

Requirements

• 3+ years experience in health-related field • Familiar with community resources & services • Strong organizational skills • Works independently • Maintains professional relationships • Communicates effectively and professionally verbally and in writing • Proficient with computer systems • Knowledgeable in Microsoft Office Software • Excellent customer service skills • Bilingual (English/Spanish; English/Creole) preferred

Benefits

• Full range of medical, dental, and vision benefits • 401(k) retirement savings plan • Employee Stock Purchase Plan • Fully-paid term life insurance plan • Short-term and long term disability benefits • Well-being programs • Education assistance • Free development courses • CVS store discount • Paid Time Off (PTO) • Paid holidays