EAP Clinical Counselor

5 days ago

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CVS Health

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Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

10,000+

Description

• Apply advanced clinical counseling knowledge for member support. • Handle telephone counseling for mental and emotional health issues. • Counsel members on mental health and substance abuse benefits. • Coach members on coping skills and lifestyle management. • Develop strategies for intensive case management. • Maintain accurate documentation for risk management and regulatory compliance. • Coach and train junior colleagues in techniques and responsibilities.

Requirements

• Unencumbered valid behavioral health license in California. • Reside in California upon hire. • Willingness to work Monday - Friday, 8am-5pm PST. • Behavioral health or counseling experience preferred. • EAP experience preferred. • Call center experience preferred. • Crisis intervention skills preferred. • Case management experience preferred. • Experience creating referrals for patients preferred. • Skilled in brief assessments and risk assessment preferred. • Experience using MS Office applications preferred.

Benefits

• Full range of medical, dental, and vision benefits. • 401(k) retirement savings plan. • Employee Stock Purchase Plan. • Fully-paid term life insurance. • Short-term and long-term disability benefits. • Well-being programs, education assistance, free development courses, CVS store discount, and discount programs.