EAP Clinical Counselor
October 28
Description
• Responsible for telephone-based consultation, counseling and informational services. • Provides one-time or ongoing counseling and lifestyle management services. • Engages members and provides immediate support and coping skills. • Provides intensive case management and consultation for clinical risk cases. • Maintains accurate documentation that meets risk management and regulatory requirements.
Requirements
• 1+ year of crisis intervention skills required. • Valid unrestricted independent professional behavioral health clinical license required. • 1+ years of EAP, Behavioral Health or Social Services experience preferred. • Experience working with diverse populations. • Familiarity with brief therapy models and Motivational Interviewing preferred. • Call Center work experience preferred. • Ability to establish and maintain rapport quickly. • Experience in facilitating patient/client positive behavior change. • Strong computer and literacy skills preferred.
Benefits
• Full range of medical, dental, and vision benefits. • Company’s 401(k) retirement savings plan. • Employee Stock Purchase Plan. • Fully-paid term life insurance for eligible employees. • Short-term and long term disability benefits. • Well-being programs and education assistance. • Free development courses. • CVS store discount and partner discount programs. • Paid Time Off (PTO) and paid holidays.
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