ITAM Technical Business Analyst

6 days ago

🇺🇸 United States – Remote

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

💵 $130.3k - $260.6k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧐 Business Analyst

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CVS Health

WebsiteLinkedInAll Job Openings

Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Description

• Manage user roles, permissions, and configurations as a ServiceNow Administrator • Utilize ServiceNow Test Management tools to define and maintain testing strategy • Leverage ServiceNow Agile/SAFe SPM module for project planning and execution • Oversee update sets and migration processes • Collaborate with Scrum Masters to promote Agile best practices

Requirements

• 7+ years of experience as a Technical Business Analyst or similar role • Strong knowledge of ServiceNow administration, testing management, and platform engineering • Familiarity with IT Asset Management (ITAM), Configuration Management Database (CMDB) • Excellent analytical and problem-solving skills • Experience working in Agile environments, particularly with SAFe methodologies

Benefits

• Full range of medical, dental, and vision benefits • 401(k) retirement savings plan • Employee Stock Purchase Plan • Fully-paid term life insurance • Short-term and long term disability benefits • Well-being programs • Education assistance • Free development courses • CVS store discount • Paid Time Off (PTO) • Paid holidays