Customer Service Specialist, German Speaking
November 6
Description
Thinking of a change? Bring your German skills to sunny Greece! • Why Greece? Imagine starting your day under clear skies and finish it by exploring the Mediterranean beaches os historic ruins. With a full relocation support covering flights, accommodation and assistance setting up in Greece, this position lets you experience the culture while building your career. • About the role: You will be joining a team that provides customer support for top global brands. In this position you will assist German-speaking customers, helping them with technical issues and providing account assistance. You will work alongside a diverse team, backed by training and growth opportunities! • Your day-to-day: • Answer questions and resolve issues for customers via phone, email and chat • Use CRM tools to manage and track issues efficiently • Ensure customer satisfaction by solving issues quickly and effectively • Create a positive experience for each customer with friendly and professional communication • Collaborate with your team and share feedback with management to keep improving • Are you ready for a new adventure abroad and want to work for a leading international company? This is your chance! • Apply now and we will contact you within 2 days. Once you pass the assessment you can start packing your bags and get ready for your own Greek adventure!
Requirements
Who are we looking for? • German and English: Fluent in German and able to communicate in English (B2 level) • Curiosity and a growth mindset: No need for prior customer service experience- just a desire to learn! • Basic tech skills: Comfortable with computers and multitasking • Communication skills: Good listening, problem solving and relationship-building abilities • Greece: You are willing to relocate to Greece (at the company's expense)
Benefits
What we offer: • Work from home in Greece: Enjoy the flexibility of remote work • Extra salary payments: 14 salaries per year • Performance bonuses: Earn more by meeting targets • Career progression: Grow into roles like Supervisor, Quality Analyst or Trainer • Relocation support: We will cover your flight, arrange airport transfer and set you up with accomodation • On-the-ground help: Assistance with apartment search, back account setup and paperwork • Health insurance: Comprehensive coverage for peace of mind
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