Senior Customer Experience Engineer - iOS/Android

February 26

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DC SCORES

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DC SCORES is a non-profit organization based in Washington, D. C. that empowers youth through a unique combination of soccer, poetry, and service learning. By participating in DC SCORES, young individuals develop healthy lifestyles, engage actively in their education, and build the confidence and character needed to positively impact their communities. The organization creates neighborhood soccer teams, where participants, known as poet-athletes, build strong bonds and support networks. During the fall season, they engage in poetry to express themselves creatively and enhance their social and emotional well-being. In the spring, they apply teamwork skills to community service projects, tackling issues they explored in their poetry. DC SCORES aims to reach every Title 1 elementary and middle school in the District by 2030, fostering young leaders and creating a supportive community throughout their journey.

After-school programs • Soccer education • Poetry/creative expression education • Service-learning education • Youth Development

11 - 50 employees

🤝 Non-profit

📚 Education

🌍 Social Impact

📋 Description

• About Ditto: Ditto is on a mission to unleash the full power of edge devices by removing all the plumbing required to build amazing applications. • We bridge the digital divide by enabling real-time data synchronization—even when internet connectivity is limited or non-existent. • Our peer-to-peer technology is trusted by major customers like Chick-fil-A and Delta Airlines, and we also work closely with the U.S. military on mission-critical connectivity solutions. • About the role: We’re seeking an experienced Senior Customer Experience Engineer who is passionate about mobile development and has a strong background in building production applications.

🎯 Requirements

• A genuine passion for helping others succeed with technology. • 5+ years of experience as a customer success engineer, solutions engineer, software engineering consultant, or similar • Specialism in one or more of: Swift, Kotlin, React Native, JavaScript, C#/.NET, Rust • Excellent written and verbal communication skills in English, enabling you to effectively engage with a diverse range of developers and technical teams. • Broad familiarity with mobile software and hardware providers • Working onsite with customers, flexibility for occasional travel is required. • High level of proficiency in driving complex technical issues to resolution - e.g. the ability to analyse stack traces or identify novel ways of recreating and isolating issues. • Bachelor’s degree or equivalent

🏖️ Benefits

• Competitive salaries • Stock options • Medical, dental, vision, life, and disability coverage • Flexible spending account (FSA) • Flexible vacation policy • 401(k) plan • Office located in Atlanta, GA. Available for team member use.