Community Manager

2 days ago

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DECA Games

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Live Operations • Browser Games • Mobile Games • Free to Play • Monetization

51 - 200

Description

• We are looking for a Community Manager to join our DECA team and contribute to taking over and further developing player communities. • Manage social media and communication campaigns to align with marketing and product strategies for DECA titles, particularly MMORPGs. • Create communities and maintain positive relationships with players by monitoring, moderating and contributing to conversations across all channels. • Communicate product changes and updates to the communities. • Design community events and contests to increase player retention and engagement. • Establish and maintain communication and information workflow between player base and operational game team. • Filter and summarize community feedback and understand complex requests from players. • Work closely with game development team ensuring community needs are aligned with development decisions. • Onboard, train and mentor Community Managers and prioritize CM initiatives for games you are responsible for. • Create and maintain core communication and community health metrics, sharing regularly with stakeholders.

Requirements

• 4+ years of experience in Community Management in the videogame industry. • Strong knowledge of operating across all social media platforms and ideally working understanding of graphic content creation tools. • Great enthusiasm and passion for gaming. • Ability to communicate with the players regarding the game content without cultural, technical, or language barriers. • A high level of copywriting and strong one-to-many communication skills. • Ability to plan content delivery and accommodate product deadlines and processes. • Strong experience working with various stakeholders of a game’s team on strategic-level discussions. • General experience with live streaming on Twitch or YouTube. • Native or close to native level of English.

Benefits

• Remote first company culture. • Flexible work hours to support a personal work-life balance. • Weekly remote Embodiment@Work breathing and workout exercises. • Online language classes: English, German, French, Spanish etc. • Working in a multicultural environment with people from over 30 different countries. • Flat hierarchies with an open-door policy.