Deel
Deel is a comprehensive global people platform designed to help companies expand their operations internationally with ease and in full compliance. The platform offers a suite of solutions that simplify hiring, onboarding, payroll, and compliance management for global workforces. Deel enables businesses to hire worldwide without needing to open local entities, manage global payrolls, and ensure compliance with local laws, all from a unified platform. With support for over 150 countries, Deel also provides immigration assistance, IT operations management, and extensive integration capabilities to streamline HR processes and enhance workforce management across diverse geographic locations.
Payment Services • independent contractors • remote hiring • remote work • financial service
Senior Customer Success Manager - Global Payroll
April 16
Deel
Deel is a comprehensive global people platform designed to help companies expand their operations internationally with ease and in full compliance. The platform offers a suite of solutions that simplify hiring, onboarding, payroll, and compliance management for global workforces. Deel enables businesses to hire worldwide without needing to open local entities, manage global payrolls, and ensure compliance with local laws, all from a unified platform. With support for over 150 countries, Deel also provides immigration assistance, IT operations management, and extensive integration capabilities to streamline HR processes and enhance workforce management across diverse geographic locations.
Payment Services • independent contractors • remote hiring • remote work • financial service
📋 Description
• Who we are is what we do. • Deel is the all-in-one payroll and HR platform for global teams. • Our vision is to unlock global opportunity for every person, team, and business. • Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. • Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. • As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies. • Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list.
🎯 Requirements
• Experience: Minimum of 3 years of experience in customer success, account management, or a related field, preferably within the HR or payroll industry. • Global Payroll Expertise: In-depth knowledge of global payroll processes, regulations, and compliance requirements across multiple countries. Ideally, within an Enterprise setting • Customer-Centric Mindset: Demonstrated passion for delivering exceptional customer service and building long-term relationships with clients. • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts in a clear and concise manner. • Problem-Solving Skills: Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving customer issues. • Team Player: Ability to collaborate effectively with cross-functional teams, including sales, product, and operations, to drive customer success initiatives. • Adaptability: Flexibility to thrive in a fast-paced, dynamic environment and adapt to evolving business needs and priorities. • Technical Proficiency:Familiarity with HRIS, payroll software, and other relevant tools is preferred. • Bachelor's degree in business administration, human resources, or a related field is preferred
🏖️ Benefits
• Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access
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