DeepHealth
DeepHealth is a global leader in AI-powered health informatics, providing innovative solutions designed to enhance operational efficiency and clinical confidence in radiology. As a wholly-owned subsidiary of RadNet, Inc. , DeepHealth offers a comprehensive suite of diagnostic and imaging tools, including the DeepHealth OS, a pioneering cloud-native operating system. Their AI-powered solutions support large-scale diagnostic programs and streamline workflows in areas such as breast, prostate, lung, and brain cancer detection. DeepHealth collaborates with leading healthcare institutions worldwide to transform radiology practices and improve care delivery.
Technical Support Engineer
August 29, 2024
DeepHealth
DeepHealth is a global leader in AI-powered health informatics, providing innovative solutions designed to enhance operational efficiency and clinical confidence in radiology. As a wholly-owned subsidiary of RadNet, Inc. , DeepHealth offers a comprehensive suite of diagnostic and imaging tools, including the DeepHealth OS, a pioneering cloud-native operating system. Their AI-powered solutions support large-scale diagnostic programs and streamline workflows in areas such as breast, prostate, lung, and brain cancer detection. DeepHealth collaborates with leading healthcare institutions worldwide to transform radiology practices and improve care delivery.
📋 Description
• Troubleshoot and resolve customer technical issues, preventing them from occurring again. • Provide clear and complete answers to customer inquiries, educating where necessary. • Perform software updates and maintenance when necessary. • Perform paid On-call shifts to cover work outside of office hours. • Quickly and fully understand new concepts and ask appropriate questions. • Drive constant improvement, both for the company and personally. • Build strong relationships both internally and externally.
🎯 Requirements
• Experience in customer service or support. • Significant experience in technical service OR a technical degree. • Strong troubleshooting capabilities. • Experience in a Command Line Interface environment OR programming experience. • Ability to work flexible hours as necessary. • Strong written and verbal communication skills.
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💰 $3M Seed Round on 2019-06
⏰ Full Time
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