Customer Success Intern

October 19

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DeepOpinion

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Artificial Intelligence • Machine Learning • Deep Learning • Natural Language Processing • Opinion Mining

11 - 50

💰 Seed Round on 2022-03

Description

• Be the first point of contact for our valued customers in collaboration with our Head of Customer Success & Solutions. • Support the Customer Success and Machine Learning Team in labeling customer data to train Machine Learning Models • Gather valuable feedback from customers and relay it to the relevant teams. • Assist in analyzing customer data and usage patterns to identify trends and opportunities for improvement. • Support the Sales Enablement and Customer Enablement team with content creation around the product • Assist the Customer Success team with customer onboarding and guide them through the setup process.

Requirements

• Currently, enrolled in your Bachelor's or Master's degree • Structured and reliable work ethic, as well as high emotional intelligence • Proactive and solution-oriented mindset • Advanced problem-solving skills combined with a hands-on approach to get things done • Excellent skills in communication, structured working, decision-making, and analytical thinking. • Willingness to wear several hats simultaneously and to learn in a fast-paced environment • Fluent in English and German

Benefits

• Remote Work & Culture: Work from Munich, Innsbruck, or everywhere else: We are a remote-first company and our team is spread from Vienna, Innsbruck, Munich, Dubai to Sao Paulo. • You'll work alongside amazing, high-performing colleagues, in a fast-growing, VC-backed technology company. • Accelerated Career Growth: Take Responsibility from day one, learn fast & grow fast.