Senior Network Engineer - Routing Switching

September 23

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Deft, a Summit company

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Colocation • Hybrid Cloud • Private Cloud • Managed Data Center Services • IT Infrastructure

51 - 200

💰 Pre Seed Round on 2022-01

Description

• Interface with customers, vendors, and internal staff. • Function as an escalation point for Network Engineering staff and advanced customer support. • Provision customer interfaces and managed hardware with close coordination with the customer. • Maintain and promote Deft’s top-quality support and customer satisfaction. • Monitor task workflow, customer communications and trouble ticket generation / escalation / resolution. • Adherence to Change Control process and ensuring Compliance requirements are met. • Participation in weekly on-call rotation and escalation trees. • Review reports of backbone circuit, transit provider, and customer routing / switching issues. • Work with team members across multiple geographic locations and time zones to ensure thorough completion of tasks. • Proactively monitor and troubleshoot the Summit network for stability and performance. • Create, modify, and improve documentation supporting the Engineering teams. • Propose, develop, and complete projects requisite with skill level.

Requirements

• Experience in network troubleshooting/fault isolation, teamwork, and multitasking. • Minimum of 5 years operational experience (Service Provider or Enterprise IT Campus/Datacenter). • Minimum of 3 years operational experience with Juniper MX / PTX / QFX / EX platforms. • Extensive working knowledge of Juniper JUNOS / JUNOS Evo. • Extensive operational experience with routing protocols, including BGP and OSPF. • Extensive operational experience with networking protocols and standards including EVPN, VXLAN, VRRP, LACP, VLANs. • Excellent written and verbal interpersonal communication skills. • Demonstrated willingness to learn, teach, and share knowledge. • Operational experience with configuration & troubleshooting of cloud and hypervisor networking. • Typical “internet application” comprehension: HTTP/S, SMTP, DNS, etc.

Benefits

• Empower our people • Constant elevation • Customer first • Focus on outcomes • Embrace curiosity