Home-Based Sales Assistant

October 3

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Description

• Responsible for responding promptly to customer inquiries. • Responsible for providing customers with information on product pricing, features, and availability. • Responsible for creating proposals, quotes, and opportunities. • Responsible for creating presentation format and compiling data for the preparation of sales presentations. • Responsible for documenting all order-related activities in various systems. • Ensures up-to-date records of customer interactions, transactions, comments, and complaints. • Responsible for managing high volume of inbound and outbound emails. • Responsible for providing general day-to-day customer service to clients and vendors. • Ad hoc duties as assigned.

Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, or any related field • 1-2 years of direct Promotional, Customer Service, or Order Management role • Strong verbal, written, and English communication skills • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours • Proficient in both Microsoft and Google applications • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal • Direct experience in the promotional industry or comparable e-commerce experience is beneficial • Customer orientation and the ability to adapt to and respond to diverse types of characters • Comfortable with social media marketing • Various promotional industry-specific software (i.e., Sage, ESP, CommonSku, Syncore)

Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Internet stipends upon regularization • HMO Coverage • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth