Home-Based Sales Assistant

December 3

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Delegate CX

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11 - 50 employees

🤝 B2B

🎯 Recruitment

🏢 Enterprise

Description

•Responsible for responding promptly to customer inquiries. •Responsible for providing customers with information on product pricing, features, and availability. •Responsible for creating proposals, quotes, and opportunities. •Responsible for creating presentation format and compiling data for the preparation of sales presentations. •Responsible for documenting all order-related activities in various systems. •Ensures up-to-date records of customer interactions, transactions, comments, and complaints. •Responsible for managing high volume of inbound and outbound emails. •Responsible for providing general day-to-day customer service to clients and vendors. •Ad hoc duties as assigned.

Requirements

•Bachelor's degree in Marketing, Communications, Business Administration, or any related field •1-2 years of direct Promotional, Customer Service, or Order Management role •Strong verbal, written, and English communication skills •Ability to work overnight/graveyard shifts in Philippine time or within US operating hours •Proficient in both Microsoft and Google applications •Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal •Direct experience in the promotional industry or comparable e-commerce experience is beneficial •Customer orientation and the ability to adapt to different character types •Comfortable with social media marketing •Various promotional industry-specific software (i.e., Sage, ESP, CommonSku, Syncore)

Benefits

•Industry-leading salary packages •Permanent work-from-home setup •Company equipment provided •Internet stipends upon regularization •HMO Coverage •PTO credits and service incentive leaves •Major spring and winter company live events •Monthly employee appreciation virtual events •Company-provided career skills training courses •A company culture focused on your personal and professional growth