Home-Based Sales Assistant

November 8

Apply Now

Receive Emails with Similar Jobs

Delegate CX

WebsiteLinkedInAll Job Openings

11 - 50

Description

• Responsible for all backend project management while ensuring a great customer service experience. • Responsible for providing customers with information on product pricing, features, and availability. • Responsible for creating proposals, quotes, and opportunities. • Responsible for creating presentation formats and compiling data for sales presentations. • Responsible for documenting all order-related activities in various systems. • Responsible for sending follow-ups with suppliers on orders. • Ensure up-to-date records of customer interactions, transactions, comments, and complaints. • Responsible for managing a high volume of inbound and outbound emails. • Responsible for providing general day-to-day customer service to clients and vendors. • Ad hoc tasks aligned with those mentioned above.

Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, or any related field. • 1-2 years of direct Promotional, Customer Service, or Order Management role. • Strong verbal, written, and English communication skills. • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. • Proficient in both Microsoft and Google applications. • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal. • Direct experience in the promotional industry or comparable e-commerce experience is beneficial. • Customer orientation and adaptability to diverse types of characters. • Comfortable with social media marketing. • Various promotional industry-specific software (i.e., Sage, ESP, CommonSku, Syncore)

Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Internet stipends upon regularization • HMO Coverage • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth