Operations Manager
July 25
Description
• Build and execute operational systems: develop and refine operational processes, identifying opportunities for improvement and implementing necessary revisions. • Issue resolution: identify and track issues, remove barriers, and resolve medium-complexity problems involving stakeholders, escalating when necessary. • Process improvement: identify trends and assess opportunities for process and execution improvement. • Stakeholder communication and clarity: provide clarity to the team and stakeholders on various situations. • Cross-functional collaboration: collaborate with all functions to ensure seamless business execution, reinforce positive morale, and uphold company values • Metrics and reporting: oversee and report on weekly, monthly, quarterly, and annual metrics related to projects within your operational scope. • Risk management and strategic solutions: anticipate and monitor operational and tactical risks, providing strategic solutions to mitigate them. • Long-term planning and project management: contribute to long-term planning, manage project status reporting, and implement change control processes. • Special projects and collaboration: work closely with the VP, Operations on special planning and departmental projects, ensuring seamless execution.
Requirements
• Bachelor’s degree in program management, business or public administration, social sciences, finance/accounting, or related fields. • Minimum of four (4) years of recent project management experience. • Strong business and commercial decision-making skills. • Experience in process design and implementation. • Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities. • Exceptional organizational skills and meticulous attention to detail. • Excellent written and oral communication skills.
Benefits
• Operate at the forefront of the data management innovation, and work with the largest industry players in an emerging field that is fueling growth and technological advancement globally • Have an outsized impact in a rapidly growing team, offering real autonomy and responsibility for client outcomes • Stretch yourself to help define and support something entirely new • Distributed team and culture, with fully flexible working hours and location • Collaborative, inclusive, and dynamic culture • Generous benefits and compensation plans • ESOP awards available for tenured staff • Join an established, and scaling data technology business
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