Dentsply Sirona
Dentsply Sirona is a leading global provider of dental solutions dedicated to transforming dentistry worldwide. The company works with dental professionals in over 50 countries to deliver innovative and revolutionary products that enhance oral health. With a focus on research, development, and manufacturing, Dentsply Sirona aims to impact the dental industry positively both today and in the future, offering a range of opportunities in various business areas including sales, supply chain, and corporate functions.
Preventive • Restorative • Orthodontics • Prosthetics • Endodontics
Technical Support Specialist
March 12
Dentsply Sirona
Dentsply Sirona is a leading global provider of dental solutions dedicated to transforming dentistry worldwide. The company works with dental professionals in over 50 countries to deliver innovative and revolutionary products that enhance oral health. With a focus on research, development, and manufacturing, Dentsply Sirona aims to impact the dental industry positively both today and in the future, offering a range of opportunities in various business areas including sales, supply chain, and corporate functions.
Preventive • Restorative • Orthodontics • Prosthetics • Endodontics
📋 Description
• Provide overall technical support to dealers for the installation, troubleshooting, repairing, and maintenance of dental equipment. • Provide solutions to client and dealer queries. • To professionally manage and process customer complaints • Co-travel with dealers to customers to solve technical and complicated service troubleshooting • Support all Dentsply Sirona events, exhibitions • Work closely with the Dentsply Sirona team during sales events, product demo’s in the field • Deliver technical development plan for dealer service teams • Act as a technical authority to make recommendations with regards to service • Ensure adherence to safety policies, procedures and that all the records and checks and maintained at all times • Assist clients with installations and troubleshooting.
🎯 Requirements
• Degree or relevant experience in IT or Engineering • Experience in technical or service departments • Communicative command of English (min. B2) • Strong technical and communication skills • IT skills (MS Microsoft, Windows, network connections) • Attention to detail and accuracy • Analytical skills and technical knowledge to find the root cause and solution for technical issues • Experience in providing technical training and leading technical meetings • Ability to read and use in practice technical documentation • Negotiation and influencing skills • Able to effectively develop and influence positive business partner relationships • Must possess the highest degree of integrity and ethical standards
🏖️ Benefits
• An entrepreneurial work environment that encourages creativity and innovative ideas • The opportunity to further grow your career in an international organization • A market-leading company with an excellent image • A varied and challenging job with personal responsibility • A dynamic, result-oriented and collegial team
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