Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading recruitment agency based in Athens, Greece, specializing in matching candidates with jobs in their native languages. The company focuses on various industries such as social media, gaming, healthcare, retail, e-retail, travel, automotive, financial, insurance, energy, and telecommunications. With a commitment to providing personalized service and quality, Patrique Mercier Recruitment offers outplacement and job placement services, helping candidates to find career opportunities in Greece. The agency boasts a global reach with local expertise, ensuring a perfect match between candidates and employers by understanding aspirations, culture, and goals.
2 - 10 employees
🎯 Recruitment
Technical Support Consultant, French Speaking
February 21
Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading recruitment agency based in Athens, Greece, specializing in matching candidates with jobs in their native languages. The company focuses on various industries such as social media, gaming, healthcare, retail, e-retail, travel, automotive, financial, insurance, energy, and telecommunications. With a commitment to providing personalized service and quality, Patrique Mercier Recruitment offers outplacement and job placement services, helping candidates to find career opportunities in Greece. The agency boasts a global reach with local expertise, ensuring a perfect match between candidates and employers by understanding aspirations, culture, and goals.
2 - 10 employees
🎯 Recruitment
📋 Description
• Assist French-speaking clients with technical inquiries via phone, email, and chat channels. • Identify, troubleshoot, and resolve a variety of technical issues effectively. • Deliver clear and concise guidance to clients, ensuring they understand the solutions provided. • Document all client interactions and technical issues accurately in the company's support system. • Work collaboratively with team members to escalate complex challenges and improve service delivery. • Maintain a high level of customer satisfaction through prompt and professional service. • Stay updated on product developments and technical knowledge to provide accurate assistance.
🎯 Requirements
• Fluency in French and strong proficiency in English; knowledge of additional languages is a plus. • Previous experience in technical support or customer service is highly desirable. • Strong analytical and problem-solving skills. • Excellent communication skills with a strong focus on customer experience. • Familiarity with online media tools and current technologies. • Ability to work independently and as part of a remote team in a fast-paced environment. • Flexibility to work various shifts, including evenings and weekends as required.
🏖️ Benefits
# Fully Paid Relocation Package ( Flight, Transfer and Hotel ) # Monthly Salary # 2 Extra Salaries Per Year # Health Insurance # Private Health Insurance # Monthly Bonus # And More....
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