EVP - Senior Partner, CX&C
3 days ago
🇺🇸 United States – Remote
🦀 Maryland – Remote
💵 $235.5k - $380.1k / year
⏰ Full Time
🟠 Senior
👔 Vice President
Description
• The Senior Partner, CX&C is a results-based business executive that can manage a portfolio of large customers. • You will lead customer and account teams within a matrixed environment. • The Senior Partner creates an inspiring and values-based team culture leading Merkle Client Partners. • They deliver value to customers’ business by creating customer business strategies ensuring profitable growth. • You will increase our market presence in the industry through creation of an industry POV and engagement. • Understand the challenges faced by customers; develop and implement unique experience transformation strategies. • Lead business development and client go to market for the capability in close collaboration with Solutions & Delivery teams. • Manage a P&L; forecasts growth; meet financial goals and targets. • Translate goals into operational reality and align resources to ensure implementation and delivery of required results. • Stay ahead of industry trends and always look for new solutions.
Requirements
• Experienced business builder. • Proficient at large-scale customer management with global responsibilities. • Strong point of view on how to accelerate experience transformation and profitable brand growth through solutioning & specialization. • Proven track record of creating satisfied customers through high fidelity Client Services. • Fifteen plus years’ experience as both a strategic and tactical leader. • Passion towards data-driven marketing and a belief in the power and potential of people-based marketing. • Mentors and develops more junior staff. • Ability to pivot and evolve in a complex organization. • Able to work well with multiple capability leaders. • Experience hiring and developing personnel.
Benefits
• A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available.
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