Social Community Manager

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Designit

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Brand and Graphic design • Business Strategy and Venture design • Service and Customer Experience Design • Product and Industrial Design • Digital Design and Technology

501 - 1000

Description

• Social Community Manager, Remote Sunday - Thursday 11-8 PST • Are you obsessed with customer service? • Want to be part of an amazing team, hell-bent on crafting a better future? We’re always looking for creative people who care! • We are analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we fundamentally believe that we’re better together. • We believe in teamwork, fun, complex projects, diverse perspectives, and simple solutions. How about you? We’re looking for a Social Community Manager with the passion and experience to create meaningful engagements for our clients – one project at a time. • We are currently looking for a Social Community Manager to join the Designit team that supports Microsoft Cloud Marketing Blog and Social. This world-class social team operates 74+ social media channels and 17+ marketing blogs designed for developers, IT decision makers, IT implementers, and business decision makers. Each month, we publish over 3,000 social posts to help, inform, entertain, and engage community members across the globe. Azure, Teams, Power BI, Dynamics 365, and SQL Server are just a few examples of the 170 innovative products and services that comprise the Cloud Marketing Blog and Social ecosystem. • The Social Community Manager supports the Community Management workstream, which manages our Twitter, Facebook, LinkedIn, and Instagram channels. In this role, you will conduct channel monitoring, post scheduling, fan engagement, and technical triage. The ideal candidate has impeccable attention to detail, excellent communication skills, and the desire to accomplish daily tasks in a timely manner with strong focus and follow-through. • Would you like to...

Requirements

• 1-2 years in a client-facing role at a marketing agency or large corporate enterprise • 1-2 years of copywriting experience • Bachelor’s degree in business, marketing, management, or related field • Proven track record of working collaboratively across disciplines • Ability to present and pitch ideas effectively to team members and clients • Customer service experience working in fast-paced environments • Familiarity with Microsoft SharePoint, PowerPoint, Excel, Teams, and Outlook • Experience with community engagement in campaigns and sweepstakes preferred • Experience in Sprinklr, Opal, or similar social media management tools preferred

Benefits

• Embraces work-life balance – our employees’ well-being remains a top priority for us • Promotes a culture of learning and advocacy across the globe - diversity will enable us to strengthen our impact • Encourages innovation and experimentation • Understands that changes will occur and adaptability is crucial to assist when it does • Emphasizes and rewards collaboration • Works remotely.