Junior Customer Success Manager

19 hours ago

Apply Now

Receive Emails with Similar Jobs

Didomi

WebsiteLinkedInAll Job Openings

Didomi builds technology that allows organizations to place customer consent at the core of their strategy.

Privacy • GDPR • Software • GDPR Compliance • Privacy Management

51 - 200

💰 Series B on 2021-07

Description

• Develop and nurture a portfolio of clients • Be a real growth driver through upselling • Prevent and minimise churn • Maintain a high NPS • Develop strong relationships with users and decision makers on a daily basis • Contribute to the direct development of our product by relaying customer feedback to the technical and product teams • Handle contracts renewal • Conduct business review • Gather customer testimonial & feedback in an intelligent way

Requirements

• 2 years of higher education • Successful experience in CSM in at least one SaaS company • Excellent level of English and French (Spanish or German is an advantage) • You are very ambitious and curious • You like take iniatives and improves the processes • You have very good oral and written communication skills • Knowledge of Adtech or a legal background is a plus