We develop a SaaS platform that helps companies get in compliance with data privacy regulations like the GDPR or CCPA.

Didomi allows organizations to place customer choice at the core of their strategy. By allowing consumers to easily specify their privacy and preference choices, companies benefit from consent-based customer data to comply with global data privacy laws, drive higher customer engagement and increase consumer trust.

Consumers are free to declare what data to share, with whom, and how they prefer to stay connected with their favorite brands.

We help data privacy experts (CIOs, Data Protection Officers, Legal & Compliance officers) in their daily tasks regarding privacy management. We have hundreds of clients in 25+ countries and manage consents for millions of users every month. We work with leading brands like TF1, Deezer, Orange, Le Bon Coin, Harrods, l'Equipe, France TV…

Our solutions include a Consent Management Platform (CMP) for collecting, sharing, and managing user consent and a highly popular Preference Management Platform (PMP), where consumers can share consent-based, zero-party data with brands for a more transparent, efficient and trusting relationship.

In 2022, Didomi acquired privacy tech start-up Agnostik to strengthen our compliance offering, in controlling and optimizing their value chain based on the use of consent. By integrating Agnostik’s automated compliance and monitoring solutions into our platform, we help our clients reach the highest levels of privacy certification. Agnostik's product allows publishers and marketers to automatically monitor their websites and detect specific compliance gaps.

We have raised $40M to date in a Series B round of funding. Our main office is in Paris, however our employees have total autonomy to work from anywhere fully remotely.

Didomi

Sales

Product Marketing Manager bridging product marketing and sales for effective solutions.

• Sales Enablement:
• Collaborate with sales leadership to understand pain points and key needs...
• Develop and maintain sales enablement materials...
• Manage and distribute content for use by sales teams...
• Train sales teams on product positioning...

• Content Development & Messaging:
• Create compelling content that aligns with the customer journey...
• Assist in developing customer personas...

• Product Launches:
• Assist in development and execution of go-to-market strategies...
• Ensure internal teams, especially sales, are well-prepared for product launches...

• Market & Competitive Intelligence:
• Stay up-to-date with market trends...
• Conduct competitive analysis...

• Cross-functional Collaboration:
• Work closely with product, sales, and marketing teams...
• Serve as a key point of contact...

Product Marketing Manager - Sales Enablement

Customer Success Manager

Lead Customer Success for enterprise accounts at Didomi.

• Management of a team of 5 people:
• Daily support: daily support of CS team members, monthly/quarterly reviews, team training, organization of HR points
• Implement the best monitoring for the team
• Guarantor of the results of the division: productivity, customer relations, loyalty
• Monitoring of the squad’s management KPI's tools (calls, retention, upsells, etc.)
• Managing your book of business (Enterprise customers):
• Manage our Enterprise Accounts (1500 - 15000 MRR)
• Navigate complex organizational structures to establish and maintain close relationships that facilitate usage and success with Didomi’s technology
• Minimize churn and create customers loyalty
• Develop solid relationships with users of our platform on a daily basis
• Ensure a high adoption rate (for example with operational and methodological training for key accounts)
• Guarantee proof of value for our customers (ROI): reports, calls, meetings, Business Reviews, workshops
• Develop a deep understanding of Didomi’s technology to help create best practices for customer success (e.g. support the creation of customer best practices)
• Design and present executive business reviews and strategic success plans for key stakeholders to demonstrate how tactical strategies are delivering positive business outcomes
• Help to collects feedback, review, study case (ambassadors program)
• Be the Customer’s voice for improvement and development of new features
• Answers our clients needs, questions, concerns
• Identify portfolio development opportunities in partnership with the KAM team
• Maintain a very high level of customers satisfaction
• Animate in-person meetings with your customers
• Project Management: Manage our Enterprise Accounts and the long terme account strategy
• Planning management, coordinate internal teams, internal / external communication

Lead Customer Success Manager

Manage customer success to drive growth and enhance product through feedback.

• Develop and nurture a portfolio of clients
• Be a real growth driver through upselling
• Prevent and minimise churn
• Maintain a high NPS
• Develop strong relationships with users and decision makers on a daily basis
• Contribute to the direct development of our product by relaying customer feedback to the technical and product teams
• Handle contracts renewal
• Conduct business review
• Gather customer testimonial & feedback in an intelligent way

Junior Customer Success Manager

Backend Engineer

Lead server-side tagging product development to align with company strategies.

• Define the vision and strategy for our server-side tagging product, aligning it with the company’s overall goals and market needs.
• Conduct market research and competitive analysis to identify key opportunities and differentiators.
• Develop a comprehensive product roadmap, setting clear goals and milestones.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to drive the product development process.
• Define and prioritize product features, ensuring they align with customer needs and business objectives.
• Work closely with the engineering team to translate product requirements into actionable technical specifications.
• Oversee the development process from ideation to launch, ensuring timelines and quality standards are met.
• Engage with customers, stakeholders, and industry experts to gather feedback and insights that inform product decisions.
• Stay updated on industry trends, including data privacy regulations, server-side technologies, and digital marketing tools.
• Analyze customer behavior, product usage, and market trends to continuously improve the product.
• Develop and execute the go-to-market strategy for the server-side tagging product, in collaboration with the marketing and sales teams.
• Create compelling messaging and positioning that resonates with target customers, including digital marketers, IT professionals, and data analysts.
• Support the sales team with product training, demos, and materials to effectively communicate the product’s value proposition.
• Monitor product performance, user feedback, and market conditions to iterate and improve the product post-launch.
• Manage the product lifecycle from launch through growth, maturity, and eventual optimization or decommissioning.
• Lead the development of product documentation, including user guides, technical specifications, and compliance materials.

Senior Product Manager - Server-Side Tagging Solutions

Frontend Engineer

• Collaborate with designers, product, and other developers to ship new features
• Be in charge of the overall architecture of web applications
• Ensure that we have the right tests and structure in place to make sure that we can move quickly without breaking everything
• Share your knowledge of software development principles and best practices with the team
• Keep learning new technologies and be on the look-out for new ideas that we should try out

Remote Jobs at Didomi

Didomi

Product Marketing Manager - Sales Enablement

Didomi

Lead Customer Success Manager

Didomi

Junior Customer Success Manager

Didomi

Senior Product Manager - Server-Side Tagging Solutions

Didomi

Senior Frontend Engineer - CMP, Web CTV SDKs

Didomi