Digital Customer Care Company
live chat • live chat uitbesteden • chat outsourcing • live chat contact center • managed live chat
Customer Service Representative - English Speaker
Yesterday
Digital Customer Care Company
live chat • live chat uitbesteden • chat outsourcing • live chat contact center • managed live chat
Description
• Remote job • Start right away • Varied remote agent role in an innovative global business • Communicate with website visitors and assist them • Answer questions via live chat, phone, email, and messaging • Generate leads for client sales departments • Engage with customers to create a passionate experience • Work under team leader direction to achieve results • Flexibility to pick shifts, requiring at least 40 hours/week • Long-term position, minimum 12 months commitment • Ideal for recent graduates and enthusiastic individuals over 50
Requirements
• Excellent spelling and grammar of the English language at least C1 level • Strong interpersonal skills and a passion for consistently providing great customer experience • Customer-centric approach • Great listening skills • Adaptability • Eagerness to develop • 300+ keystrokes per minute • Proven track record of excellent attendance and punctuality • Thrive in high-pressure situations • Strong experience with Internet and cloud applications • Confidentiality when handling sensitive information • Expert in working independently • Access to a home workspace with fast internet • Very flexible regarding working hours • Available for at least a year
Benefits
• Work from anywhere in the world • Contribution to your electricity, internet, and telephone expenses • Your own computer with two large screens (delivered to your home) • Opportunity to develop your skills and experience • Great team and company events • Extensive training and support on the job
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