Customer Support Agent - Spanish and Chinese
8 hours ago
Description
• Be the first point of contact for international customers • Ensure excellent customer service • Verify documents and support customer support agents with ad-hoc tasks • Work with service partners to support customers
Requirements
• Some experience in customer support • Strong communication skills and a customer-first mindset • Native in Spanish and proficient in English and Mandarin languages • Experience in the banking or health insurance industry is a plus
Benefits
• Flexible working hours • Autonomous and progressive work environment with low hierarchies and fast decision-making • International, diverse, and intrinsically motivated team • Most importantly: The chance to solve an actual problem
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