Digital Onboarding, Inc.
Digital Onboarding, Inc. is a platform designed to help financial institutions enhance customer engagement and adoption of digital services. The company specializes in providing tools that enable banks and credit unions to streamline onboarding processes, foster customer relationships, and boost profitability through personalized marketing and automated solutions. With a focus on nurturing, cross-selling, and servicing, Digital Onboarding empowers users to efficiently adopt services like direct deposits and digital banking, ultimately improving customer satisfaction and engagement metrics.
Customer Onboarding • Digital Marketing • FinTech • SaaS • SMB
Platform Engineer
April 3
Digital Onboarding, Inc.
Digital Onboarding, Inc. is a platform designed to help financial institutions enhance customer engagement and adoption of digital services. The company specializes in providing tools that enable banks and credit unions to streamline onboarding processes, foster customer relationships, and boost profitability through personalized marketing and automated solutions. With a focus on nurturing, cross-selling, and servicing, Digital Onboarding empowers users to efficiently adopt services like direct deposits and digital banking, ultimately improving customer satisfaction and engagement metrics.
Customer Onboarding • Digital Marketing • FinTech • SaaS • SMB
📋 Description
• We are seeking a skilled and motivated Platform Engineer to join our team. • In this role, you will design, build, and maintain infrastructure and developer platforms. • Work closely with development and security teams to enhance automation and scalability. • Develop automation tools and frameworks to improve system reliability and efficiency. • Manage CI/CD pipelines using GitHub Actions. • Implement monitoring and alerting solutions. • Collaborate with developers to enhance platform capabilities and resolve issues. • Ensure security best practices are integrated into infrastructure design. • Support transition away from Heroku by migrating services to AWS. • Own and manage SOC 2 compliance controls. • Troubleshoot and resolve platform-related incidents. • Stay up to date with emerging technologies and best practices.
🎯 Requirements
• Learning Mindset: A voracious learner with a proven track record of quickly acquiring new skills on the job. • Cloud Platforms: Hands-on experience with AWS. • Infrastructure as Code (IaC): Proficiency with Pulumi, Terraform, CloudFormation, or equivalent. • Containerization: Strong proficiency in Docker. • CI/CD Pipelines: Experience with GitHub Actions. • Programming Languages: Experience with Elixir is highly preferred. • Monitoring & Logging: Experience with tools like Prometheus, Grafana, ELK Stack, or other. • Security & Compliance: Knowledge of SOC 2 controls, compliance frameworks, and audit processes. • Communication: Exceptional communication skills, with a strong emphasis on over-communicating, ticket documentation, and proactive engagement. • Collaboration: Strong problem-solving skills and the ability to work across teams with high visibility. • Preferred Qualifications: Experience with Kubernetes or an interest in exploring its adoption.
🏖️ Benefits
• Competitive salary and benefits package. • Flexible work arrangements (Remote/Hybrid options). • Professional development and learning opportunities.
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