Community Lead

2 days ago

🇺🇸 United States – Remote

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+4 more states

🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $70k - $75k / year

⏰ Full Time

🟠 Senior

👫 Community Manager

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Discogs

WebsiteLinkedInAll Job Openings

Music • Database • Marketplace • Community • Collection

51 - 200 employees

Founded 2000

🛍️ eCommerce

🏪 Marketplace

📱 Media

💰 $2.5M Venture Round on 2018-01

Description

• Are you passionate about creating authentic connections and driving engagement within a vibrant global community? • This is a remote position. Open to candidates located in OR, WA, CA, CO, TX, IL • Starting Base Salary Range - $70,000 - 75,000 • Discogs is the largest crowd-sourced, community-driven database of recorded music information in the world. • The Community Lead plays a strategic and pivotal role in fostering genuine connections and driving engagement within Discogs’ diverse, global community of record collectors. • This role is responsible for building and executing a comprehensive community strategy that enhances member loyalty, elevates brand visibility, and deepens cultural connections on a global scale. • The ideal candidate thrives in a fast-paced, digital-first environment, possesses a strong understanding of music and vinyl culture, and excels at building and sustaining online communities across diverse audiences worldwide. • This position requires a balance of strategic thinking, creativity, and hands-on community engagement to ensure Discogs remains at the forefront of fostering meaningful interactions within the music and collector communities.

Requirements

• 3+ years in community management, with a successful track record in strategy development, content creation, and driving engagement. • Strong analytical skills and experience with sentiment analysis, social listening, and reporting on community KPIs. • Outstanding communication skills, with a natural ability to engage users authentically and foster long-term relationships. • Strong organizational skills and the ability to manage multiple projects, campaigns, and events simultaneously. • A deep understanding of Discogs’ community and the music industry, with the ability to bring cultural knowledge into all aspects of community engagement. • Experience with social listening, sentiment analysis, CRM tools, Reddit analytics, Discourse, Zendesk, or other forum moderation platforms is a plus. • Previous experience in e-commerce, music, or collector-focused platforms is a plus.

Benefits

• Competitive compensation: salary, plus performance-related bonus program • 401(k) with employer match • 100% company-paid medical and dental insurance benefits for you and your dependents • 4 weeks paid vacation, increasing based on tenure • 18 weeks paid leave for birth moms • 8 weeks paid parental leave, including for adoption • Monthly wellness allowance • Annual professional and personal development allowance • Work from home office set-up and expense allowances • Flexible work location opportunities • Employer matching toward charitable contributions