Cloud Operations Engineer - SRE

November 19

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Docebo

WebsiteLinkedInAll Job Openings

E-learning • Elearning • Lms • Cloud E-Learning • LO

501 - 1000

💰 $3M Series A on 2015-02

Description

•Hey you! 👋 Want to work for one of the fastest growing SaaS companies in the world? 📈 •We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training 💻 •We believe learning is for everyone, and that we all have something we can learn from each other. •We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners. •Still not sure? We are a culture where values are at the center of everything we do. •We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. 💙 •So what are you waiting for? Apply today! Join 900+ global Docebians and change the way people learn. •Are you ready to be a part of the learning revolution? 🚀 •As a Cloud Operations and Support (CO&S) Engineer, you’ll help manage the operational health of the Docebo learning platform, solving critical customer-facing issues by orchestrating the broader response of the Docebo product organization. •You will be part of a globally deployed CO&S team that is highly skilled in handling urgent customer issues, quickly diagnosing technical operational and/or product issues, and orchestrating the right response to mitigate and resolve problems. •In-depth knowledge of how the Docebo platform is built and works (at the architectural and code level) is essential, as well as the ability to work and coordinate across multiple organizations (Support, Product, etc.). •This position involves on-call activities. •Reports to: Director, Cloud Operations and Support •Location: USA, Remote

Requirements

•Previous experience with infrastructure management and operations •Good working knowledge of Linux and Docker and familiar with LAMP stack •Experience with AWS Cloud services •Experience with Bash or Python scripting •Experience with web application development using PHP/Javascript/Node or any programming language •Experience with CI/CD tools such as Gitlab CI •Familiar with application performance monitoring tools like Datadog, New Relic •Familiar with Docker orchestrators such as Amazon ECS or Kubernetes •Familiar with Git •Ability to solve issues with clear methods while knowing when to take intuitive leaps

Benefits

•Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you •Employee Share Purchase Plan •Career progression/internal mobility opportunities •Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors) •WeWork partnership and “Work from Anywhere” program