Project Program Manager

5 days ago

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Description

• Manage programs in lead management for Medicare, Core Medicare Advantage, and DSNP. • Provide full program management including needs analysis, program maintenance, administration and monitoring, data analysis, program evaluation, and vendor/contract administration if applicable. • May also make recommendations for changes or modifications for assigned program and implement as needed. • Monitor the progress of program components to ensure the overall goals, schedules, and benefits of the program will be met. • Document and present program results through operational reports, outcomes studies, presentations and publications. • Prepare program reports for superiors. • Recommend and/or implement program and process changes as needed to achieve program goals and objectives. • Collaborate with the sales team to ensure seamless handoff and follow-up on leads. • Research and identify potential leads through various channels. • Utilize the CRM tool to track and analyze lead performance. • Generate reporting on lead generation activities and outcomes. • Analyze and report on lead generation metrics to track progress and identify areas for improvement. • Organize and keep the lead status updated in the CRM software. • Establish rapport and maintain open lines of communication with the sales.

Requirements

• Bachelor's degree or advanced degree (where required) • 3+ years of experience in related field • In lieu of degree, 5+ years of experience in related field • Thorough knowledge of CRM software (Salesforce) • Ability to analyze data and make data-driven decisions • Strong analytical acumen with results-oriented mindset • Experience using Salesforce and Adobe Analytics is helpful • Prior experience in the Healthcare industry, Health Care Reform and Medicare knowledge helpful

Benefits

• Competitive health benefits • Bonus plans based on performance • 401(k) with employer match • Paid time off (plus two well-being days) • Career development and wellness programs