Retail Accounting Manager

February 16

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Quatrro Business Support Services

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QBSS is a tech-enabled, cloud-based business support services outsourcing firm that’s changing the way companies think about finance, accounting, HR and technology services. You get world-class teams combined with highly personal service, and a portal that lets you see and manage everything online. #GetMoreToGoOn

1001 - 5000 employees

💰 Private Equity Round on 2019-10

📋 Description

• Servicing the accounting needs of the client including but not limited to: financial statements, bank reconciliation, payroll integration, accounts payable, and other Quatrro services. • Serves as the brand ambassador of Quatrro and help initiate, maintain and develop the relationship as the primary contact and internal liaison for the client within Quatrro. • Sets a clear vision for the development of the relationship by establishing and executing a client relationship strategy that allows the client to achieve their financial goals and objectives. • Business Oversight: Serves as primary contact for multiple, large, and/or complex restaurant and retail accounts. • Delivers scheduled financial statements, providing coaching and counseling to business owners and operations managers in order to help improve margins and impact their bottom line. • Discuss monthly financial statements, plans, and schedules as applicable with client. • Builds and maintains relationships by speaking with clients and key stake holders and providing them world-class customer service. • Identifies, engages, and delivers the right resources and solutions for all Quatrro services provided to the client. • Works closely with clients to solve issues related to complicated financial statement situations. • Monitors finances to aid clients functioning within those guidelines, and provides financial analysis and advice to clients. • Provides best practices by leveraging different functions within Quatrro to help the client improve their business execution. • Coordinates as needed with other internal Quatrro teams for consultative support on all services such as: financial statements, bank reconciliations, payroll, accounts payable. • Leverages the established relationship with the client to obtain all necessary documentation in a timely manner in order to meet the contractual delivery timeline for all services. • Responsible for all Quatrro activities for each client from financial statements to billing and collection. • Execute negotiated contract terms and scope to ensure financial profitability for existing client(s) portfolio. • Provide leadership, mentoring, and guidance to the cross-functional teams aligned to a particular client delivery processes. • Maintains a reference-able client base by delivering exceptional service according to guidelines outlined in the contract. • Deals with client concerns and issues to ensure they are attended to in a timely manner and dealt with according to client satisfaction. • Escalates any issues as needed to management team quickly to ensure client satisfaction. • Utilize all appropriate technology for communicating, documenting and following up with both internal and external relationships to accomplish all aspects of the job. • Identifies SARG (Same Account Revenue Growth) opportunities for each client as well as the strategic approach and detailed plan for selling these services. • Build and maintain relationships by gaining insights into the client business to become a trusted advisor which lays the groundwork to sell additional Quatrro products and services to the client.

🎯 Requirements