eBay
eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.
e-commerce • retail • internet • technology
Customer Service Teammate
February 26
🇮🇪 Ireland – Remote
💵 €36.4k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
eBay
eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.
e-commerce • retail • internet • technology
📋 Description
• Support eBay buyers and sellers with seamless buying experiences • Mediate between buyers and sellers using step-based resolutions • Assist members with buying, selling, and account inquiries • Review and handle appeals related to eBay case decisions • Ensure eBay remains a safe and compliant platform
🎯 Requirements
• 2 years customer service experience in virtual or face-to-face environment • Located in specified counties in Ireland • Ability to manage conflict and guide resolutions • Strong business perspective and communication skills • Self-aware and adaptable in customer interactions • Resilient and productive under stress • Strong PC skills and device troubleshooting
🏖️ Benefits
• Basic Salary of €36,400 • Quarterly Bonus Plan • 25 days Paid Holidays • Educational Assistance • Healthcare Plan • Pension Plan • Paid Parental Leave • 4 weeks paid sabbatical every 5 years
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