Senior Site Reliability Engineer

March 21

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

💵 $120k - $150k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Echo360

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Echo360 is a leading provider of learning solutions, offering a comprehensive platform for content creation, video recording and streaming, audience engagement, summative assessment, and analytics. Their Echosystem platform is an interoperable, modular end-to-end suite of solutions designed for education and business, promoting transformative learning experiences. Echo360 aims to vitalize learning experiences for instructors, students, trainers, and frontline workers by allowing for video management and the creation of interactive content and assessments. Trusted globally, Echo360 integrates seamlessly with existing LMS and HRIS systems, providing inclusive and engaging learning environments.

educational technology • lecture capture • blended learning • active learning • distance learning

51 - 200 employees

Founded 2010

📚 Education

☁️ SaaS

📱 Media

💰 $15.5M Debt Financing on 2019-04

📋 Description

• Position Summary: • As a Site Reliability Engineer at Echo360, you will play a critical role in ensuring the reliability, scalability, cost, and security of our cloud infrastructure while proactively preventing incidents and maintaining adherence to SLOs and SLAs. • You will design and implement automated monitoring and alerting systems to detect potential issues early, collaborate with development teams to ensure seamless deployments and rollbacks, and conduct failure testing to enhance system resilience. • Leveraging your expertise in AWS services—including RDS, DynamoDB, MySQL, S3, OpenSearch, Kafka, and EKS—you will optimize performance, automate infrastructure provisioning using Terraform and CI/CD pipelines, and enforce security best practices, IAM policies, and secrets management. • Your contributions will directly impact system stability, efficiency, and overall service quality. • Beyond technical excellence, you will engage in incident response, post-mortem analysis, and continuous improvement initiatives to prevent recurring issues. • You will actively participate in a well-structured on-call rotation, mentor junior team members, and stay up to date on emerging technologies and best practices in site reliability engineering. • With experience in monitoring tools like CloudWatch, DataDog, Prometheus, and Grafana, as well as CI/CD strategies using GitHub Actions and Jenkins, you will help drive a culture of automation and efficiency. • If you thrive in a fast-paced, agile environment and are passionate about cloud cost optimization, security, and performance tuning, this role offers an exciting opportunity to make a meaningful impact on our infrastructure and engineering practices.

🎯 Requirements

• The Primary Responsibilities for this role include: • Ensure service reliability and SLO/SLA adherence to production, preventing incidents by proactively conducting failure testing. • Implement automated monitoring and alerting systems for early detection of potential problems. • Collaborate with development teams to perform deployments and rollbacks with minimal disruption. • Optimize the performance and scalability of our AWS infrastructure, including RDS, DynamoDB, MySQL, S3, CloudSearch, OpenSearch, Kafka, Presto, SES, EKS, ECS, and EC2. • Automate infrastructure provisioning and deployment processes using Terraform, CI/CD pipelines, and configuration management tools. • Proactively identify and address potential security vulnerabilities to maintain compliance, IAM best practices, and secrets management. • Participate in incident response and post-mortem analysis activities to identify root causes and prevent future occurrences. • Help onboard and mentor junior team members, sharing your knowledge and expertise. • Stay up to date on the latest cloud technologies and best practices for SRE. • Participate in a well-structured on-call rotation with other Site Reliability Engineers. • Explore new technologies and innovative solutions to improve service quality and speed to market. • Participate in technical discussions and deep dives with the other engineering and product teams.

🏖️ Benefits

• Echo360 offers comprehensive benefits including medical, dental, vision, life & disability insurance, a 401(k) plan with company match and an unlimited PTO policy. • Echo360 Inc does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.