Seasonal Tax Operations Manager

October 30

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Education at Work

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Business Process Solutions • Innovative Contact Center • Workforce Solutions • Outsourcing • Customer Care

1001 - 5000

Description

• Education At Work (E@W) enables students from traditionally underserved communities to secure a high-quality post-graduation job through evidence informed work-based learning programs. • E@W aims to equip students with the high-value skills and experiences sought in the professional world by offering meaningful work opportunities. • If you love the pursuit of excellence and are inspired by empowering a student-centered culture to fulfill the E@W mission, we invite you to learn more. • We offer unique opportunities to work on rewarding projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards exceptional work. • This is a temporary position beginning December 2024 and ending on or before April 15, 2025. • If you are interested in a seasonal tax position, have at least 2 years of professional tax preparation experience, love the pursuit of excellence, and are inspired by empowering a student-centered culture to fulfill the E@W mission, we invite you to learn more. • Job Summary: The Operations Manager ensures daily operational excellence and seamless support for client-based programs.

Requirements

• Minimum of two (2) seasons of professional tax preparation experience, with a minimum of 30 tax returns prepared. • Prior tax preparation experience in a tax practice or retail setting. • PTIN is required, and one of the following credentials is preferred: EA, CPA, or JD. • Knowledge of tax laws and concepts and familiarity with Form 1040 and all schedules. • Willingness to utilize audio/visual tools to communicate with customers • A college degree (preferred) or equivalent experience in related fields is required. • Familiarity and experience using Intuit tax preparation software (TurboTax, Lacerte, ProConnect, ProSeries) is a plus. • Proven ability to develop reporting of results and insights and implement a continuous improvement process and culture. • Strong attention to detail and analytical problem-solving skills with sound decision-making abilities. • Experience working in a fast-paced environment, managing stakeholders and processes, and collaborating with diverse teams across multiple time zones to land successful outcomes. • Excellent collaboration skills with a strong understanding of how to drive high-impact results. • Must reside in the United States. • Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.

Benefits

• Opportunity to work on rewarding projects • Environment that appreciates diversity • Focus on talent development • Recognition of exceptional work