Senior Solution Engineer

December 9

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Description

• Who is Eleos Health? • Today, more people than ever are speaking publicly about their mental health. • Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. • Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. • Or simply put, we want to give clinicians the support they need to do the important work only they can do. • What’s the opportunity? • We are looking for a prospect and customer-facing Senior Solution Engineer to join our growing GTM team. • You’ll have the opportunity to influence and execute on our GTM motion and value creation. • The Senior Solution Engineer will be a key member of the GTM, reporting to the Senior Director, Solution Engineering. • In this role, you’ll promote Eleos’ mission by working hand-in-hand with our Sales, CS, and Product teams to demonstrate our enterprise-wide CareOps Automation solution to the top health systems, payers, and community health centers in the country, helping them to provide better care and reduce documentation time by 50%. • You’ll Understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. • Who are you? • You are someone who gets excited about tailoring a solution to a need. • You are a great empathic listener, opportunistic yet realistic, who loves to sell solutions that provide value to people. • You love presenting new products in new categories, stretching the product's capabilities on demonstrations, and figuring out value propositions and ROIs for prospects and customers. • You are laser-focused on delivering a solution that meets the customer's needs on time. • You are excited by the challenge of finding unique solutions to customers' problems, always looking to push yourself and the organization forward. • How will you contribute? • You’ll partner with functional leaders from the sales, marketing, customer success, and product teams to execute the most optimal strategy to demonstrate products to prospects. • You’ll travel with the Sales Team to meet with community health centers in the sales pipeline, articulate the Eleos product vision and strategy and demonstrate Eleos. • You’ll act as a conduit between the market and Eleos to synthesize and provide feedback from the field to internal teams. • You’ll know the functionality of Eleos’ products inside and out. You’ll collaborate daily with internal teams to understand existing functionality and functionality in development. • You’ll serve as an external subject matter expert when speaking with prospects about the technical functionality of our products and clinical concepts. • You’ll help maintain and refine our demo platform, working closely with the Product & Engineering teams to ensure maximum effectiveness. • You’ll work closely with our customer success team to ensure our SOWs set us up for successful implementations. • Your typical day will include check-ins with the sales reps to understand their demo needs and collect pre-meeting data for upcoming demonstrations, demonstrating our products to prospects and upsell clients over web conferencing and/or in person, working on updating and maintaining our demo platform, and connecting with internal team members to stay up to date on product developments. • This is a unique opportunity to join a startup that is having a meaningful impact on the well-being and mental health of thousands.

Requirements

• 5-10 years of industry experience with a minimum of 3 within a pre-sales environment on major/global accounts. • Outstanding presenting skills to technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos. • Ability to connect a customer’s specific business problems and adjust a relevant solution. • Technical understanding of EHR and Telehealth integrations. • Worked in a startup environment, seen a company grow, and you are a winner. • Proven success in co-leading large enterprise deals. • Excellent communicator who can work effectively across the organization. • Some nice to haves are: Understanding of the behavioral health community market. • Hands-on expertise with HTML, JSON or Python.

Benefits

• A product that positively impacts peoples' lives every single day. • A team of amazing people with a shared vision and the infinite drive to make it happen. • The base pay is $140-160k for this role. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location. • In addition to your compensation, we offer wide and generous health benefits, significant equity and 401(k) plans matched to 4%. • Opportunity to build, grow and become highly instrumental in shaping how technology can increase the effectiveness of therapy • Mental health days off you can take any given moment simply because you need them

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